Housekeeping & Hotel Inspection Checklists
Use the checklists featured on the GoAudits app and adapt them to your needs. Or send us your existing checklist and we will fully configure it for you.
The Best Housekeeping Management App and Software for Hotels
Streamline your room and facility inspections, guarantee service excellence and consistency across all your locations with the GoAudits housekeeping app software
A housekeeping software for consistently high standards
No more paper checklists or manual reports: an easy-to-use mobile app will help your teams keep rooms and premises in top shape at all times, without extra admin or paperwork.
Conduct paperless housekeeping and cleaning checks, guest pre-arrival checks, room quality assurance, reception or common area inspections, maintenance checks, gym & spa checks, restaurant/kitchen hygiene and food safety, fire safety… and more.
User-friendly digital housekeeping checklists
A mobile housekeeping app will help you ensure everyone is on the same paperless page. Define the standard checks and share them across the whole organization:
- Simple to use for all staff, on any phone or tablet - even offline
- Capture and add pictures of housekeeping issues, add annotations and notes
- Assign tasks when an issue is found
- See all information in one place, track progress, add reminders and escalations
★★★★★ 5/5
“Highly recommended!”
GoAudits has assisted us to move dramatically through our quality control scores, internal and external. Any recommendation or request we made was immediately actioned upon. Highly recommended!
★★★★★ 5/5
“Saved over $8k last year”
After successfully using GoAudits for our yearly quality assurance audits, we decided to roll it out to all 30+ resorts for daily checks. We saved time, money, and got an improvement roadmap. A no brainer for me!
★★★★★ 5/5
"Incredibly effective”
Incredibly effective in communicating brand standards across all of our locations.
Substantial time is saved by all employees with score calculations done automatically.
Substantial time is saved by all employees with score calculations done automatically.
100% visibility
What are the 3 top recurrent issues? Which teams or locations perform the best?
Immediate reports will give you real-time visibility into your operations, so that you can improve them.
Everything is visible on the housekeeping software dashboards: understand gaps, follow-up and provide additional training as necessary.
Your staff, empowered and accountable
Equip everyone with a mobile app to quickly spot, report and resolve housekeeping, cleaning or maintenance issues, and always know what to look out for.
Improve team communication: instant reports received by managers, corrective actions immediately assigned to the right people.
Trying is Easy
- 14-day free trial, no credit card required
- Send us your existing checklist and our team will digitize it for you
- Get a personalized live demo anytime
What is a Housekeeping App?
A housekeeping app or software is a digital tool used in facility management, cleaning services and hospitality industry to ensure cleaning and housekeeping tasks are completed efficiently. The app is used to streamline the inspection process, for example performing spot checks when guests vacate the rooms.
With housekeeping inspection software, businesses can ensure all staff members are aware of cleaning requirements, and all areas meet the set standards for a clean, safe and healthy environment.
Why Should Hotels Use Housekeeping Software?
Paper-based housekeeping methods can be slow, prone to errors, and difficult to track, making it harder to monitor schedules, inventory, and task completion.
Housekeeping management software help automate these processes, offering real-time updates and centralized access to information. It allows teams to track cleaning activities from anywhere and provides valuable data insights for better facility management. This transition leads to a more organized and effective approach to managing tasks.
Features of a Hotel Housekeeping Software
Here are the features of the best hotel housekeeping app and software:
- Custom Checklists: A library of checklists segregated per the facility type that can be customized to meet specific requirements. It should also allow managers to create digital SOPs for different housekeeping tasks, ensuring consistency and adherence to standards like LQA and Forbes.
- Inspection Scheduling: The housekeeping inspection app allows scheduling routine maintenance and audits, helping to ensure that all tasks are completed on time and according to plan.
- Mobile App: It enables staff to access tasks, checklists, and schedules on the go. The hotel housekeeping app should also have advanced data collection features like photo capture and annotations to pinpoint the exact problems.
- E-signature: The housekeeping management software should allow staff to electronically sign off on tasks, providing a clear record of task completion and efficiency.
- Automated Reporting: The hotel housekeeping management app should generate detailed instant reports on cleaning activities, performance, and compliance, providing insights into operational effectiveness.
- Inspection Dashboard: This is for managers to monitor key metrics and track statuses and team performance, making it easy to manage housekeeping operations.
- Analytics: It provides insights into trends, efficiency, and areas for improvement, supporting data-driven decision-making.
- Corrective Action: The housekeeping app should enable managers to assign and monitor corrective actions for both cleaning staff and third-party contractors, such as mechanics and electricians. It should include features for status tracking, follow-up reminders, and automated notifications to ensure timely resolution of issues.
👉 Useful Resource: Free Housekeeping Checklists for Hotels
Here are some free housekeeping checklist templates for you to get started:
- Hotel Housekeeping Checklist Templates
- Hotel Room Inspection Checklist
- Hotel Maintenance Checklists
- Commercial Cleaning Checklist
- More Hotel Audit Checklists
» Use These Checklists: Sign up with a 14-day free trial to customize these checklists.
Hotel Housekeeping Software: A Must-Have for Hotels
Housekeeping in the hotel industry directly impacts guest satisfaction and the bottom line. A hygienic and well-maintained environment is crucial, with studies showing that 81% of travelers consider cleanliness a top priority when choosing accommodations.
Besides enhancing the guest experience, efficient housekeeping encourages guests to give positive reviews and leads to repeat business. This, in turn, contributes to the hotel’s reputation and boosts profitability.
While maintaining high standards of cleanliness is crucial, traditional housekeeping methods often present significant challenges.
Limitations of Manual Housekeeping Methods in Hotels
Manual housekeeping methods, such as using pen and paper or spreadsheets, present several limitations that can hinder operational efficiency.
- Lack of Real-time Updates: When housekeepers rely on paper-based systems, they do not get notified immediately about cleaning tasks assigned to them, leading to delays in preparing rooms for guests.
- Risk of Human Error: Paper and spreadsheet-based housekeeping methods carry a risk of error. For instance, misinterpretation of handwritten notes can result in rooms being overlooked or cleaned improperly
- Inefficient Communication: Housekeeping staff often receive a list of tasks at the start of their shifts, which may not prioritize urgent cleaning needs. Without an efficient communication system, housekeepers may waste time clarifying instructions, further delaying their work.
- Lack of Detailed Reporting: Tracking performance metrics, such as cleaning times and quality assurance scores becomes cumbersome. This absence of data makes it difficult for management to identify trends or areas of improvement.
- Scalability Challenges: As properties grow, managing housekeeping operations through manual methods becomes complex and inefficient. For instance, the team at LaTour Hotels used a 12-page Excel spreadsheet to manage 30+ properties before switching to a software for hotel housekeeping.
👉 Case Study: How LaTour Hotels streamlines inspections across 30+ locations using digital inspection tool.
How a Hotel Housekeeping Software Helps
Hotel housekeeping application significantly enhances operational efficiency by streamlining communication and providing real-time updates. This ensures that housekeeping staff are promptly informed of urgent cleaning needs, allowing quicker response times.
Digital checklists and mobile apps reduce post-processing time and boost productivity. Features like detailed automated reporting—including photos, checklists, and signoffs—eliminate manual data entry. Additionally, the software offers data-driven insights that help management identify trends and areas for improvement.
Importantly, application for housekeeping in a hotel improves the guest experience by addressing cleaning issues swiftly through corrective action features. This proactive approach ensures that any deficiencies are resolved promptly, enhancing overall guest satisfaction.
Finally, the scalability of such hotel housekeeping management software allows teams to maintain consistent service quality across multiple properties, making it an invaluable tool for modern hospitality management.
Who Benefits From Hotel Housekeeping Software?
Hotel housekeeping software benefits various roles within a hotel, enhancing overall efficiency and service quality. Housekeeping executives can assign inspections to staff based on their availability and qualifications. They can use scheduling and workflow setup features for thorough and efficient checks.
Cleaning staff can use housekeeping mobile apps to access digital checklists to perform efficient checks and ensure they do not miss anything while performing daily as well as non-daily tasks.
The maintenance team also gains from the software, as they can receive direct repair requests in their inbox. They can update everyone on the status of repairs with a simple touch of a button after completion.
The reception team can use the housekeeping software to know the current status of a room, so they are always on their toes and ready to complete check-ins for new guests as soon as the housekeeping team finishes cleaning a room.
How to Use a Hotel Housekeeping App?
Using a hotel housekeeping app is straightforward and enhances efficiency across your operations. Here’s a brief overview of how to get started:
- Create comprehensive checklists and SOPs for various housekeeping and maintenance tasks within the hotel. It should cover routine daily tasks, periodic deep cleaning, and specific maintenance requirements.
- Schedule housekeeping inspections and other cleaning tasks by considering staff availability and qualifications.
- Empower staff to access digital checklists from the housekeeping mobile app and encourage them to capture photos of the inefficiencies and nonconformances.
- Allow housekeeping staff to generate and share detailed hotel inspection reports. Set up workflows to automate the sharing of these reports with relevant team members.
- Based on the insights from the inspection reports, assign corrective actions to housekeeping and maintenance teams. Track these actions to ensure effective resolution of issues and continuous improvement in service quality.
Seeing is Believing
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