Housekeeping SOP Checklist

Utilize this Housekeeping SOP Checklist to ensure consistent cleanliness standards, covering guest rooms, bathrooms, sanitation, and guest amenities.

Housekeeping SOP Checklist



Guest Room

1. Are the doors working properly?


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2. Do the light switches work?


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3. Do the windows open and close properly?


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4. Are the windows free of cracks?


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5. Is the window glass clean?


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6. Are the drapes straight and working properly?


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7. Do the controls for air conditioning/heat work properly?


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8. Is the air conditioning filter clean?


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9. Are the lamps working?


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10. Are the wall lights working?


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11. Are the lampshades clean and straight?


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12. Are the beds correctly made?


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13. Are the pillows fluffed and even?


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14. Are the bedspreads straight?


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15. Are the mattresses firm?


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16. Are the bedspreads free of rips and stains?


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17. Is the upholstery clean and in good condition?


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18. Is the furniture free from scratches or stains?


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19. Are the walls clean and free of cobwebs?


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20. Are the walls free from scratches and nicks?


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21. Are the luggage racks in good condition?


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22. Are the pictures and mirrors straight?


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23. Is the telephone working?


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24. Are the ashtrays clean?


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25. Do the drawers slide out easily?


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26. Are there a minimum of 6 hangers available? (3 suit hangers and 3 dress hangers)


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27. Are drapes partially closed?


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Bathroom

1. Is the toilet seat clean on both sides?


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2. Is the shower rod working and in good condition?


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3. Does the toilet flush correctly?


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4. Is the bathroom free of unpleasant odors?


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5. Is the shower curtain clean?


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6. Is the pop-up stopper clean?


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7. Are the tiles free of water spots?


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8. Is the shower and/or tub free of grout?


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9. Are the tiles free of water spots?


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10. Is the shower and/or tub free of grout?


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11. Is there a fresh supply of towels available?


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12. Is there no visible dirt, dust, etc., on the floor?


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Marketing Material

1. Is the guest directory provided?


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2. Is there a report card for guests to share their experiences?


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3. Are tourist brochures available for guests?


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4. Is the hotel food and drink menu provided in the room?


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General

1. Is there 1 ice bucket with a poly liner?


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2. Is there 1 waste basket?


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3. Is there 1 memo pad with a hotel pen?


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4. Are there 3 glasses provided?


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Miscellaneous

1. Is there a coffee maker?


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2. Is there a filter pack of coffee?


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3. Is there a filter pack of decaffeinated coffee?


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4. Is there a tea bag?


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5. Is there a condiment package?


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6. Is there an iron box?


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7. Is there an ironing board?


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8. Is there a fridge?


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9. Are there two porcelain coffee cups?


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Room

1. Are the lights off?


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2. Is the heating set at 18 degrees Celsius or 70 degrees Fahrenheit?


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3. Are the windows closed?


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4. Is the television off, with remotes placed out of sight?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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