Interview with a customer: on managing hotel standards and going digital
Chatting with Kristin Ingram, a hospitality industry veteran, on the challenges of ensuring consistently excellent standards no matter the type of property.
Retail Store Audits: Best Practices, Checklists, Software, and More
The best practices for conducting efficient retail visits, retail store audits, mystery shopper data collection and more – with the right auditing app.
Infection Control in Care Homes: Key Principles & Best Practices to Implement IPC
Infection control in care homes is crucial to ensure the safety of residents and staff. Let’s explore the common sources of infection, IPC principles, CQC requirements, and strategies to prevent and control infections in care homes, emphasizing the role of technology in implementing infection control measures.
A Closer Look at the New CQC Framework: Ensuring Quality Care & Accountability
The new CQC inspection framework introduces quality statements, replacing KLOEs, emphasizing ongoing evaluation. Read how care providers must align their continuous improvements practices, and effectively collect feedback to prepare for the transition.
Punch List App: How to Use It to Simplify Construction
A comprehensive guide on what is a punch list app, its benefits, and how to choose the right one for your company.
Student Housing Management: Checklists and App For Efficient Inspections
Read our guide to understand student housing/dorm room inspections, the importance of regular inspection, and how the right property inspection tool can save owners time and money.
Maintenance Inspections: Types, Best Practices, and Inspection Software
Master maintenance inspections with this guide. Key steps, common challenges, useful checklists, and how an inspection app can help tackle them.
How Mock CQC Inspections Can Help You Prepare for the Real CQC Inspections
Mock CQC inspections are essential for care providers to identify areas for improvement and ensure compliance with CQC standards. These practice runs help refine procedures, boost staff confidence, and improve the quality of care provided.
How to Build a Foolproof Supplier Quality Management System (QMS)
The quality-related costs of a business can be as high as 15-40% of sales revenue. Learn how a supplier auditing software can help you reduce these costs.
How Can Nursing Homes Improve Their CMS 5-Star Ratings?
The CMS 5-star rating system evaluates nursing homes based on health inspections, staffing, and quality measures. By implementing effective strategies, nursing homes can enhance the quality of care, achieve higher ratings, and strive for continuous improvement.
QAPI in Home Health Agencies (HHAs): The Key to Better Care and Patient Safety
Home health agencies (HHAs) face unique challenges in delivering quality care. QAPI programs, mandated by CMS, offer a data-driven approach to improve care quality, patient safety, and operational efficiency. By implementing QAPI, HHAs can overcome challenges, enhance patient outcomes, and achieve regulatory compliance.
LQA Standards: How to Succeed in Luxury Hospitality With Internal Audits
Leading Quality Assurance (LQA) is the global standard in quality assurance assessments and benchmarking analysis for the luxury hospitality industry.
A Complete Guide to Implementing QAPI in Nursing Homes
By systematically identifying areas for improvement, QAPI facilitates continuous care quality improvement in nursing homes. This proactive approach improves resident and staff satisfaction, leading to a culture of excellence.