All-in-one mystery shopper app & software
Easy mobile inspections
- Works on any iPhone, iPad, or Android device
- Capture and annotate photos, add comments and control GPS location
- Work even offline
Instant reports & analytics
- Automatically generate and email professional-looking reports
- See summary reports and benchmark across locations, time or audit criteria
- Identify recurring weaknesses or risks with advanced analytics
Task Management
- Log issues right away and assign follow-up tasks to the right people
- Track resolution on an interactive dashboard, keep the evidence
- Schedule audits and notifications
Real-time results from a mystery shopping application
GoAudits is simple mobile app that allows your mystery shoppers to easily follow a standardized script to collect the right information. They can make discrete notes, attach photos, then automatically compile detailed reports that will reach you immediately.
Powerful analytics dashboards allow you to analyse the mystery shopping data in real-time.
Assign audits, select locations, review feedback
A simple all-in-one mystery shopper app that has all the features you need to manage your teams:
- User-friendly mobile app - no need for training or complex implementation
- Assign locations, use geo-fencing and GPS to verify compliance
- Plan & assign audits to particular users
- Receive real-time feedback with instant reports and real-time dashboards
GoAudits has assisted us to move dramatically through our quality control scores, internal and external. Any recommendation or request we made was immediately actioned upon. Highly recommended!
Remus Palimaru
General Manager, Rosewood London
We conduct mystery shopping surveys for our customers in banking & insurance, retail and other sectors. We have clearly gained efficiency in the implementation, analysis and evaluation of the audits.
Tobias Müller
Managing Partner, Nuance Advisory
GoAudits provided us with a full picture of store performance and environment. We were able to roll out the app to all the area managers with ease.
The GoAudits team was super engaged and adapted the platform to suit our needs.
Simon Daley
Head of Retail, Tommy Hilfiger – PVH
A powerful quality management tool
Top brands in different industries monitor quality across their locations with GoAudits: retail outlets, hotels, leisure, financial or insurance service providers, and more.
Schedule mystery shopper visits, send notifications, create workflows, automatically distribute reports, view summary data, benchmarks and trends on powerful dashboards, integrate with your other systems.
Mystery shopping checklists
Use the mystery shopping checklist templates featured on the GoAudits app and adapt them to your needs. Or simply send us your existing checklist and we will fully configure it for you, at no cost.
Store Visit checklist
Customer satisfaction survey
Get started on a free trial
Seeing is believing! Try the full mystery shopping platform FREE for 14 days with your own data.
Or ask us to setup the system for you, at no cost.
- No credit card, no commitment - 100% Free Trial