Mystery shopping app for retail, hospitality and leisure

The efficient way to collect data and ensure quality across all your stores and venues

All-in-one mystery shopping software

Efficient mobile inspections 

hotel quality assurance app
  • No more paper forms or reports
  • Easily document everything in the field with photos, annotations, comments
  • Fully functional offline, on all phones, tablets and computers

Instant reports & analytics

fitness facilities inspection
  • Automatically generate and email professional-looking reports
  • See summary reports and benchmark across locations, time or audit criteria
  • Identify recurring weaknesses or risks with advanced analytics

Issue tracking

  • Log issues right away and assign follow-up tasks to the right people
  • Track resolution on an interactive dashboard
  • Keep evidence of actions taken

Real-time results from mystery shopping

GoAudits is simple mobile app that allows your mystery shoppers to easily follow a standardized script to collect the right information. They can make discrete notes, attach photos, then automatically compile detailed reports that will reach you in real-time. 

Assign audits, select locations, review feedback

A simple all-in-one software solution that has all the features you need to manage your secret shoppers:

  • User-friendly mobile app – no need for training or complex implementation
  • Assign locations, use geo-fencing and GPS to verify compliance
  • Plan & assign audits to particular users
  • Receive real-time feedback with instant reports and real-time dashboards

A powerful software to manage field teams

Schedule audits, send notifications, create workflows, automatically distribute reports, view summary data, benchmarks and trends on powerful dashboards, integrate with your other systems.

Top brands in different industries monitor standards across their locations with GoAudits: retail outlets, hotels, leisure and fitness and more.

hotel inspection app

GoAudits has assisted us to move dramatically through our quality control scores, internal and external. Any recommendation or request we made was immediately actioned upon. Highly recommended!

Remus Palimaru
General Manager, Rosewood London
hotel standards report
retail inspections app

GoAudits provided us with a full picture of store performance and environment. We were able to roll out the app to all the area managers with ease.

The GoAudits team was super engaged and adapted the platform to suit our needs. 

Simon Daley
Head of Retail, Tommy Hilfiger – PVH
tommy hilfiger logo

100% visibility & proactive management

Get real-time information with inspection reports immediately generated and emailed to managers.

Is this a recurrent failure across different stores or teams? What are the 3 top issues across all your stores or venues? Make informed decisions to improve standards and maintain brand integrity, before your guests get a chance to complain.

Mystery shopping checklists

Use the checklist templates featured on the GoAudits app and adapt them to your needs. Or simply send us your existing checklist and we will fully configure it for you, at no cost.


Covid-19 Cleaning & Sanitation Checklist


Retail mystery shopper checklist


Merchandising & Brand Standards Inspection


Monthly management visit


Store Visit checklist


Customer satisfaction survey


Incident / Defect Reporting Form

goaudits app

Get started on a free trial

We are confident that our product will speak for itself: let us set you up, at no cost.
Try the full platform FREE – 14 days with your own data.

  • No credit card, no commitment – 100% Free Trial