Mystery shopping app for retail, hospitality and leisure
The efficient way to collect data and ensure quality across all your stores and venues
All-in-one mystery shopping software
Efficient mobile inspections
- No more paper forms or reports
- Easily document everything in the field with photos, annotations, comments
- Fully functional offline, on all phones, tablets and computers
Instant reports & analytics
- Automatically generate and email professional-looking reports
- See summary reports and benchmark across locations, time or audit criteria
- Identify recurring weaknesses or risks with advanced analytics
Schedule & Track
- Log issues right away and assign follow-up tasks to the right people
- Track resolution on an interactive dashboard, keep the evidence
- Schedule audits and notifications
Real-time results from mystery shopping
GoAudits is simple mobile app that allows your mystery shoppers to easily follow a standardized script to collect the right information. They can make discrete notes, attach photos, then automatically compile detailed reports that will reach you immediately.
Powerful analytics dashboards allow you to analyse the data in real-time.
Assign audits, select locations, review feedback
A simple all-in-one software solution that has all the features you need to manage your secret shoppers:
- User-friendly mobile app - no need for training or complex implementation
- Assign locations, use geo-fencing and GPS to verify compliance
- Plan & assign audits to particular users
- Receive real-time feedback with instant reports and real-time dashboards
A powerful software to manage field teams
Schedule audits, send notifications, create workflows, automatically distribute reports, view summary data, benchmarks and trends on powerful dashboards, integrate with your other systems.
Top brands in different industries monitor quality across their locations with GoAudits: retail outlets, hotels, leisure, financial or insurance service providers, and more.
GoAudits has assisted us to move dramatically through our quality control scores, internal and external. Any recommendation or request we made was immediately actioned upon. Highly recommended!
Remus Palimaru
General Manager, Rosewood London
We conduct mystery shopping surveys for our customers in banking & insurance, retail and other sectors. We have clearly gained efficiency in the implementation, analysis and evaluation of the audits.
Tobias Müller
Managing Partner, Nuance Advisory
GoAudits provided us with a full picture of store performance and environment. We were able to roll out the app to all the area managers with ease.
The GoAudits team was super engaged and adapted the platform to suit our needs.
Simon Daley
Head of Retail, Tommy Hilfiger – PVH
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100% visibility & proactive management
Get real-time information with inspection reports immediately generated and emailed to managers.
Is this a recurrent failure across different stores or teams? What are the 3 top issues across all your stores or venues?
Make informed decisions to proactively improve standards and maintain brand integrity.
Mystery shopping checklists
Use the checklist templates featured on the GoAudits app and adapt them to your needs. Or simply send us your existing checklist and we will fully configure it for you, at no cost.
Covid-19 Cleaning & Sanitation Checklist
Retail mystery shopper checklist
Merchandising & Brand Standards Inspection
Monthly management visit
Store Visit checklist
Customer satisfaction survey
Incident / Defect Reporting Form
Get started on a free trial
We are confident that our product will speak for itself: let us set you up, at no cost.
Try the full platform FREE - 14 days with your own data.
- No credit card, no commitment - 100% Free Trial