Streamline your Hotel Inspections
Streamline and digitize your hotel inspections & audits with the GoAudits hotel and room inspection app. Ensure top standards in guest rooms, common areas, and operations.
Conduct Paperless & Efficient Hotel Inspections
No more paper forms, schedules or excel reports. Discover how to save time with paperless hotel inspections and audits, as part of your internal quality assurance processes.
Achieve consistent standards, and improve room turnaround time and customer satisfaction with our hotel room checking and inspection app.
Increase your Quality Scores and Brand Compliance
Top-tier hotel groups use the GoAudits hotel inspection app for their operational standards and compliance:
- Brand compliance checks, SOPs
- Housekeeping checks
- Inspection of common areas, fitness, spa, golf and more
- LQA or Forbes standards management
- Dining, restaurant and kitchen inspections
- Hotel maintenance
- Health & safety, hygiene, security checks
Conduct Thorough Hotel Inspections on Mobile
Empower your staff to perform comprehensive checks with digital checklists, ensure nothing is overlooked during your hotel inspection process.
- Easy to use - no more paper forms or reports
- Capture everything with photos, annotations, comments
- Fully functional offline, on all phones, tablets and computers
Generate Professional Hotel Inspection Reports
Instantly produce detailed hotel inspection reports with photos, scores and historical trends. Automate hotel inspection report generation, delivering professional, accurate reports with just one click.
Save time and reduce errors while providing clear, actionable insights for your hotel management.
“Highly recommended!”
“Saved over $8k last year”
"Key brand accountability”
Take Prompt Corrective Actions
Assign corrective actions directly within the app and keep track through the dashboard, ensuring all tasks are completed efficiently.
- Schedule audits & reminders
- Log issues and assign follow-up tasks to the right people
- Track resolution on an interactive dashboard
Monitor Performance in Real-Time, Improve Standards
Manage quality standards across all your properties with our hotel inspection app.
Track your property’s performance and drive continuous improvement with our robust analytics dashboards. Filter hotel inspection data based on location, department, and operational areas and benchmark performance to identify areas for growth. Use these insights to enhance your hotel inspections and overall management.
Hotel Inspection Checklists: Examples
Tailor our checklist software for hotels to your specific requirements with our customizable templates. Create and modify hotel inspection checklists, SOPs, and training materials using our easy-to-use form builder.
Or send us your existing checklist and we will fully configure it for you.
Trying is Easy
- 14-day free trial, no credit card required
- Send us your existing checklist and our team will digitize it for you
- Get a personalized live demo anytime
What is a Hotel Inspection?
A hotel inspection is a systematic evaluation of a hotel’s operations, facilities, and services to ensure they meet brand standards, quality, safety, and regulatory standards. They help businesses maintain high customer satisfaction, ensure guest safety, and adhere to local and international standards. Hotel inspections cover various aspects such as cleanliness, functionality, guest experience, and adherence to brand protocols.
Importance of Conducting Regular Hotel Inspections
Regular hotel inspections play a pivotal role in maintaining the quality and reputation of a hotel. Here’s why they are essential:
- Ensuring Guest Safety: Regular inspections identify potential hotel hazards, such as faulty electrical systems, fire safety compliance, or health risks, ensuring a safe environment for guests.
- Maintaining Quality Standards: Inspections help uphold service and facility standards, such as housekeeping, creating a consistent and positive guest experience.
- Compliance with Regulations: Hotels must adhere to local health, safety, and licensing requirements, which are assessed during inspections.
- Identifying Maintenance Needs: Regular inspections detect wear and tear early, making way for timely maintenance of rooms, public areas, and equipment.
- Boosting Guest Satisfaction: A well-maintained hotel with high cleanliness and service standards attracts repeat guests and positive reviews, driving revenue.
- Protecting Brand Reputation: For chain hotels, consistent inspections ensure that all properties align with the brand’s quality and service standards.
What Does a Hotel Inspection Include?
These inspections may be conducted internally by hotel management or externally by third-party assessors, accreditation agencies, or local authorities. Here’s a comprehensive overview of what a hotel inspection typically includes:
- Facility Cleanliness and Hygiene: This includes the cleanliness of lobbies, restaurants, spa areas, and back-of-house facilities like kitchens and laundry.
- Safety and Security Measures: Inspectors assess the functionality of fire alarms, smoke detectors, security cameras, and emergency exits.
- Guest Services and Amenities: The quality of services such as front desk operations, concierge, and room service is evaluated along with amenities like gyms and swimming pools.
- Building and Equipment Maintenance: Structural integrity, HVAC systems, elevators, and kitchen equipment are inspected for optimal performance.
- Staff Performance and Training: Inspectors observe employee interactions and check if staff are well-trained in hospitality standards.
- Regulatory Compliance: Adherence to legal and environmental regulations, such as health codes and waste management practices, is verified.
👉 Useful Resource: Hotel Inspection Checklists
Use these free templates to ensure a top-notch guest experience across your properties. Customize them as required for your brand and specific needs.
What Does a Hotel Room Inspection Include?
Here’s a detailed breakdown of what a typical hotel guest room inspection includes:
- Cleanliness: Beds, furniture, bathrooms, and floors are checked for cleanliness and absence of odors or stains.
- Functionality of Amenities: Inspectors test the television, lighting, air conditioning, Wi-Fi, and electrical outlets to ensure they work properly.
- Bathroom Standards: Showers, faucets, toilets, and drains are inspected for cleanliness, functionality, and adequate water pressure.
- Linen and Bedding: Sheets, towels, and pillows are checked for cleanliness, quality, and proper placement.
- Safety Features: Smoke detectors, sprinklers, and room locks are tested to ensure guest safety.
- Room Aesthetics: The overall appearance, including decor, lighting, and organization, is evaluated to ensure a welcoming and comfortable stay.
👉 Hotel Room Inspection Checklist: Here’s a free template to help you get started.
How Does a Hotel & Room Inspection Software Help Ensure Compliance?
Hotel inspection software streamlines the process of evaluating and managing compliance with regulatory, safety, and quality standards. By digitizing inspection workflows, they ensure that no critical aspect is overlooked, providing a systematic approach to monitoring and improving hotel operations.
For example, a hotel inspection app can be used as a housekeeping app, helping simplify and organise hotel room inspection, and ensure consistency high housekeeping standards across the whole hotel.
The software typically includes pre-defined hotel SOPs and checklists that align with industry regulations and brand-specific standards, ensuring consistent inspections across all departments. It can flag non-compliance issues, generate reports, and track corrective actions in real time, enabling swift resolution of problems.
Furthermore, by maintaining digital records of inspections, hotels can demonstrate compliance during external audits. Some solutions also integrate with other property management systems, offering centralized oversight of all operational and compliance-related tasks. This reduces human error, improves efficiency, and ensures the hotel consistently meets or exceeds expectations for safety, hygiene, and service quality.
👉 Case Study: How LaTour Hotels streamlines inspections across 30+ locations using digital inspection tool.
What Features Should You Look for in a Hotel and Room Inspection App?
When choosing a hotel and room inspection software, prioritize features that streamline processes, enhance compliance, and improve overall efficiency.
- Customizable Checklists
The room-checking app should allow you to create and customize hotel checklists, ensuring they match your specific needs and standards. Customizable templates help adapt the checklist software for hotels for different areas, from guest rooms to public spaces and amenities. - Real-Time Reporting and Analytics
Immediate access to inspection results is crucial for effective decision-making. The app should offer real-time reporting features that allow you to track inspection outcomes, analyze data, and gain insights into recurring issues. This helps in proactive problem-solving and improving service quality. - Task Assignment and Follow-Up Notifications
Once an inspection is completed, the room inspector app should enable easy assignment of tasks for corrective actions. Automated notifications and reminders ensure relevant team members are alerted about issues and timely follow-ups are completed without missing critical deadlines. - Mobile Accessibility
The room-checking app should be mobile-friendly, allowing your team to conduct inspections on the go. A mobile design makes it easy for staff to carry out inspections efficiently, whether in guest rooms or on hotel floors, without needing access to a desktop. - Centralized Dashboard
A centralized dashboard that integrates data from all departments is critical for managing hotel operations effectively. The room inspection software should allow you to view inspection results, tasks, and performance metrics in one place, facilitating easier decision-making. - Security and Data Storage
With sensitive information being collected during inspections, the app must ensure data security and secure storage. Ensure the app adheres to industry standards for data protection, keeping inspection data safe and compliant with data privacy regulations.
Importance of the Hotel Inspection Report Feature
The hotel inspection report feature is one of the most valuable aspects of a hotel and room inspection app. It is vital for maintaining high standards of safety, quality, and compliance. It provides detailed documentation of inspection findings, corrective actions, and follow-ups, ensuring accountability and transparency across departments.
These reports act as proof of compliance with regulatory standards and help identify recurring issues, enabling proactive solutions. By analyzing data trends, hotels can address maintenance and operational challenges before they affect guest experiences.
Additionally, hotel inspection reports support seamless communication between teams, ensuring timely resolution of problems. Ultimately, this feature enhances operational efficiency, safeguards the hotel’s reputation, and ensures guests enjoy a safe and exceptional stay.
Try the GoAudits Hotel Inspection App
Get a live demo customized to your unique needs.
Or get started with a 14-day FREE trial and ask us to digitize your checklists for free.
- No credit card, no commitment.