Restaurant Visit Report

This restaurant inspection checklist is particularly suited to check Quality, Service and Cleanliness (QSC) standards in quick service, drive-through, franchise and other types of restaurants. This restaurant audit checklist covers topics such as exterior and interior cleanliness, drive-through experience, kitchen hygiene, food preparation standards and team performance. Customize this form to digitize your restaurant audit process, self-assessments and other daily checks.

Download as free PDF

GET A DEMO
SIGN UP TO USE TEMPLATE
SIGN UP

Restaurant Visit Report



Kitchen Cleanliness

1. Are the floors, walls and baseboards clean and in good condition?


Photo Comment

2. Is the broiler being properly cleaned and maintained? Are the reverberator screens free of large holes?


Photo Comment

3. Is all lighting working and in good repair? No bugs, dust or cracked lenses.


Photo Comment

4. Are PHU's clean and free of grease build up?


Photo Comment

5. Is the Kitchen Minder programed and used as it is intended?


Photo Comment

6. Are all beef products properly shingled with au jus in the PHU pans?


Photo Comment

7. Is the microwave clean, labeled correctly and tested weekly?


Photo Comment

8. Are the fryers clean and free of carbon and grease build up?


Photo Comment

9. Are the fryers being filtered twice daily?


Photo Comment

10. Is the fry station clean, fries salted correctly and are hold times followed?


Photo Comment

11. Is the ice machine clean and functioning properly?


Photo Comment

12. Is the shake machine cleaned throughout the day as needed?


Photo Comment

13. Are the toaster belts and Teflon cleaned frequently? Are the toaster settings correct?


Photo Comment

14. Is all refrigerated equipment clean and functioning properly? Gaskets, fan guard, shelving, stocked correctly, no expired products.


Photo Comment

15. Are the boards clean and well maintained? Stainless, wrap holders, condiment holders, shelves.


Photo Comment

16. Is the prep area and equipment clean and well maintained?


Photo Comment

17. Is the break/training area clean and organized?


Photo Comment

18. Are all storage areas clean and organized? Box flaps, shelving labeled.


Photo Comment
Restaurant Systems

1. Are travel paths being completed every 30 minutes?


Photo Comment

2. Are leaders paths being completed as required?


Photo Comment

3. Is waste being tracked in the QSC book and entered by day part?


Photo Comment

4. Are temperature checks being completed as required?


Photo Comment

5. Is the 12 critical checklist being completed as required?


Photo Comment

6. Is the cleaning calendar being utilized as intended on a daily basis?


Photo Comment

7. Are beef cookouts being completed as required?


Photo Comment

8. Are gravy temperature logs being completed as required?


Photo Comment

9. Is the communication board set up and used correctly? Is all information up to date?


Photo Comment

10. Is the command station set up correctly? Is all information up to date?


Photo Comment

11. Is the FGP board set up correctly? Is all information up to date?


Photo Comment

12. Is the restaurant following a build to when completing orders? Have the build to's been recently updated?


Photo Comment

13. Are crew schedules completed and posted at least 1 week in advance?


Photo Comment

14. Are all available headsets in use at all times? Is the MOD wearing a headset?


Photo Comment

15. Are both main boards open during peak periods?


Photo Comment

16. Is the 1st window open during peak periods?


Photo Comment

17. Does the crew know what today's Guest Trac goal is? Do they know what the score is MTD?


Photo Comment

18. Does the crew know what today's SOS goal is? Do they know what the average is for the month?


Photo Comment

19. Are table touch's being completed frequently?


Photo Comment

20. Is the team doing "window wow's" consistently?


Photo Comment
Top 12 Critical Safety Factors

1. Are hand washing procedures being properly executed correctly and consistently at a properly stocked hand washing sink?


Photo Comment

2. Are all health inspection violations corrected within 10 days of the citation?


Photo Comment

3. Do all sinks meet the minimum hot water requirement and are they in good repair?


Photo Comment

4. Is food product temperature not in the danger zone? (41-139 degrees)


Photo Comment

5. Does sanitizer meet the correct PPM at all sinks and open stations with properly labeled spray bottles and buckets?


Photo Comment

6. Are approved, clean shake brushes available and stored properly? Are they in good condition and free of rust? Is the restaurant using the green pack sanitizer? Are carburetor tubes free from build-up?


Photo Comment

7. Is the restaurant only using approved products?


Photo Comment

8. Are items held at room temperature marked with proper holding times and discarded when expired?


Photo Comment

9. Is cross-contamination not apparent In any stations or storage areas?


Photo Comment

10. Is the restaurant free of any rodent, insect and pest activity?


Photo Comment

11. Are cookouts and temperature checks Recorded consistently and correctly?


Photo Comment

12. Is the restaurant free of other critical food safety violations? (drains backed up, reverberator screens, all chemicals labeled)


Photo Comment
Goal Achievement

1. Is the restaurant meeting or exceeding their sales plan?


Photo Comment

2. Is the restaurant within 1% variance to theoretical FGP?


Photo Comment

3. Is food waste at or below 0.4% of sales?


Photo Comment

4. Is the restaurant at or under their labor plan?


Photo Comment

5. Is the restaurant meeting or exceeding their ROPO plan?


Photo Comment

6. Is the restaurant SOS average at or below 150 seconds for the current month?


Photo Comment

7. Is the restaurants Guest Trac score equal to or greater than 70% for the current month?


Photo Comment
Exterior Cleanliness

1. Does appear to be clean and in good repair?


Photo Comment

2. Is the drive thru menu board clean and in good repair? No light gaps.


Photo Comment

3. Is the correct POP in place and properly priced?


Photo Comment

4. Is the drive thru lane clean and free of litter? No gum, cigarette butts or build up along the curbs or under windows.


Photo Comment

5. Does the drive thru window area appear to be clean and free of clutter? No fingerprints.


Photo Comment

6. Does the landscaping appear to be clean and well maintained?


Photo Comment

7. Do the sidewalks appear to be clean and in good condition?


Photo Comment

8. Does the building appear to be clean and in good condition?


Photo Comment
Interior Cleanliness

1. Are the restrooms clean and stocked? Free of the odour? Are seats Secure?


Photo Comment

2. Are the floors, tables and seating clean and in good condition?


Photo Comment

3. Are the trash containers clean and in good condition? Liners tucked? No odors?


Photo Comment

4. Is the beverage area clean, stocked and clutter free?


Photo Comment

5. Is the front counter clean and clutter free?


Photo Comment

6. Is all lighting working and in good repair?


Photo Comment

7. Are the highchairs clean ready to use with crowns and bibs in place?


Photo Comment

8. Are the highchairs in good condition with functioning safety belts?


Photo Comment

9. Is the playground area clean and well maintained?


Photo Comment

10. Is the playground area in good condition and safe to use?


Photo Comment
Drive Thru Experience

1. Did the order taker use the script?


Photo Comment

2. Did the order taker try to up sell?


Photo Comment

3. Did you "hear" a smile at the OCU?


Photo Comment

4. Did you see a smile at the window?


Photo Comment

5. Did the employee say thank you?


Photo Comment

6. Was a parting phrase used?


Photo Comment

7. Was the drive thru time 2:30 or less? Record actual time.


Photo Comment

8. What product(s) did you order?


Photo Comment

9. Was your sandwich build correct?


Photo Comment

10. What was the temperature of your sandwich?


Photo Comment

11. We're your fries properly salted?


Photo Comment

12. What was the temperature of your fries?


Photo Comment
Team Image

1. Are all employees wearing a complete uniform. Hat, shirt, name tag, belt, black pants, dark socks, slip-resistant shoes. No excessive jewelry. Hair restrained. Good hygiene and grooming standards are practiced.


Photo Comment

2. Are all managers wearing a complete uniform?


Photo Comment

3. Are all open sores and wounds properly covered with blue bandages?


Photo Comment

4. Are all food handlers wearing gloves?


Photo Comment

Is this sample what you are looking for?
Sign up to use & customise this template, or create your own custom checklist:

Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

Seeing is Believing

Get a live demo customized to your unique needs, or get started with a 14-day FREE trial.

GET A DEMO
START FREE TRIAL
  • No credit card, no commitment.