Food & Hospitality
The Independent Food Company is a UAE-based hospitality group, one of the most forward-thinking restauranteurs in the region. It manages over 25 locations under 7 different brands and concepts: SALT, Switch, Parker’s, Candy, Grind, Somewhere and Public. From sophisticated culinary experiences to relaxed food trucks and coffeeshops, each brand has gained international recognition for its innovative take on cuisine and specially designed environment.
Dubai – United Arab Emirates
Streamlining the auditing of food hygiene, quality and supplier standards
The Independent Food Company based in Dubai runs several innovative restaurant concepts, from sophisticated culinary experiences to convivial food trucks and coffeeshops. The Quality team is in charge of controlling food safety and ingredient quality, but also ensuring that each dish is perfectly cooked and beautifully presented, exceeding customer expectations.
With 25+ locations, hundreds of staff and dozens of suppliers, the team has to conduct frequent audits – a major exercise that takes up a significant portion of the team’s time.
“It used to take us 3-4 days between the audit and taking appropriate actions”
Audit turnaround accelerates to 1-2 days
The Quality Assurance and Food Safety team use the GoAudits Inspections software to streamline:
- Restaurant & kitchen quality & hygiene audits
- Food preparation evaluation – quality, taste, presentation
- HACCP food safety in kitchens
- Supplier facilities and HACCP/food hygiene compliance
- Covid-19 prevention measures inspection
An efficient way to consolidate data and analyze performance
Personalized 24/7 support from GoAudits
The GoAudits support team proactively helps customers come onboard – making sure the system is customized to the needs of each business. “The Goaudits team is the most helpful and understanding team ever. They have assisted me in all the implementation processes and are still answering all my questions 24/7!” says Eliane. “GoAudits has brought a lot of added value to our work, and it is clear that our QA and Food Safety team efficiency improved tremendously.”
With GoAudits, we are able to submit reports immediately after the visit, the operation team is able to respond to 90% of the action plans within 1-2 days.
As management, we are able to review branches’ performance and analyse our audit findings much better than before. It is clear that QA and Food Safety team efficiency improved tremendously!
Quality & Hygiene Manager
The Independent Food COmpany
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