Restaurant Customer Satisfaction Survey Template

Use this Restaurant Customer Satisfaction Survey Template to gather guest feedback, measure service and food quality, and identify areas for improvement.

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Food & Hospitality
Restaurant Customer Satisfaction Survey Template

General Experience

Facilities

Food Quality

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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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Restaurant Customer Satisfaction Survey Template

Use this Restaurant Customer Satisfaction Survey Template to gather guest feedback, measure service and food quality, and identify areas for improvement.

1. What was the best part of your visit?

2. What was the worst part of your visit?

3. Was this your first time at the restaurant?

4. How did you hear about us?

5. How often do you visit?

6. How likely is it that you would come back?

7. Do you find that our restaurant is family-friendly?

8. Are our hours convenient?

9. How far did you travel to visit us today?

1. If you use a wheelchair, did you find the staff and facilities accommodating?

2. Were the seats comfortable?

3. Were the bathrooms and other facilities clean?

4. Was the music volume to your liking?

5. Was the parking area sufficient and convenient?

1. How would you rate the value of our food?

2. Were you pleased with our drink offerings?

3. Are there any menu items that you think are missing?

4. Do you find our menu has something for everyone?

5. How would you rate the range of our menu options?

6. If you have dietary preferences, were you accommodated well today?

7. Were the portion sizes to your liking?