Dining Experience Audit

Use this Dining Experience Audit Checklist for a monthly evaluation of meal presentation and dietary needs, enhancing residents’ dining experiences and overall well-being. References: CQC Regulation 9 (Person-Centred Care), Regulation 10 (Dignity and Respect), Regulation 14 (Meeting Nutritional and Hydration Needs), Regulation 17 (Good Governance), Legislation: Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Local Authority: Performance Assessment Measures (PAMs), Guidance: NICHE Care Home Guidance, NICE Guidelines on Nutrition and Person-Centred Care in Care Homes.

Dining Experience Audit



Resident Support And Socialisation

1. Are residents supported to take their meals in the dining room?


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2. Are residents supported by staff at mealtimes to use this time as an event for socialisation and encouraged to sit together?


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3. Are residents appropriately introduced to each other by staff?


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Menu Choice And Availability

1. Is there a suitable menu choice available at each mealtime?


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2. Are there opportunities to select alternatives when a suitable choice may not be available?


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3. Are alternatives made available when a resident may have changed their mind?


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Dining Environment

1. Do staff take steps to minimise distractions and noise – e.g., turn off Television or Music according to residents' wishes?


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2. Are residents provided with suitable choices of seating – wheelchair or dining chair?


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3. Are sufficient hot and cold drinks available at each mealtime?


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4. Are menus strategically placed and available for view? (Photograph Mandatory)


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5. Are tables set out appropriately with condiments, cutlery, and crockery?


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6. Where the answer to the above is no due to risk, please state alternative measures in place to support access and availability of these.


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7. Are tables and tablecloths clean, debris, and stain-free? (Photograph Mandatory)


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8. Is the room temperature comfortable?


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Meal Service And Presentation

1. Are meals served at a pace suited to residents?


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2. Are meals presented, irrespective of diet type, in such a way that they look appealing/appetising?


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3. Are those who require support with feeding and drinking supported in a dignified manner and have the ability to sit with others rather than alone?


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Mealtime Management

1. Are mealtimes considered appropriate in terms of timings?


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2. Do staff remain with the resident for the duration of the mealtime (not go away to complete other tasks during the mealtime routine)?


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3. Are meals and drinks served at correct temperatures and is evidence of checking in place?


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Documentation And Monitoring

1. Are all food and fluid charts completed?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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