Sterling Dental Group is a medical practice, educational institution and charity based in the UK. The group includes dental clinics offering a wide range of treatments and advanced oral surgery. Sterling Dental College is a professional training facility offering postgraduate courses and hands-on clinical training. Additionally, the practice is very active in charity, fundraising and community building initiatives.
Sterling Dental Group is a medical practice, an educational institution and also a charity based in the UK. The organisation is a member of the British Dental Association, the leading quality assurance programme for UK dental practices. The group is also compliant with all applicable Care Quality Commission (CQC) regulations and is active in the provision of postgraduate Dental Education and Training.
As a result, the organisation needs to ensure internal compliance with stringent quality and care standards, every day and in every location. This monitoring of standards represented lots of paperwork and time invested by the team.
Harjhot Khambay, Director at Sterling Dental Group, explains: “Before GoAudits we were using a manual method of monitoring standards. Although functional, this system became a nuisance with so much paper in use, and a lot of extra work when it came to retrieving information.”
The Sterling Dental team looked at various providers and selected GoAudits for its user-friendly, efficient and affordable solution. “GoAudits has made our life much easier! It has allowed us to go digital, removing all the unnecessary paper,” says Harjhot Khambay. “Furthermore it has allowed us to review our standards regularly, with useful information all in one place.”
Sterling Dental Group use GoAudits to continuously monitor various quality standards across the practice, including:
We found GoAudits really easy to use, and have already seen an improvement in our cleaning procedures by 20%. We’ve saved a lot if administrative time using the reporting feature, which provides summaries and highlights problem areas for us.