Technical Due Diligence Checklist For It Software

Updated: over a week ago

Technical Due Diligence Checklist for IT/software

Organization

1. IT Organization chart & Client structure (quantity, type, location)


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2. Incorporation Documents of the Company


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3. Employee List – name, responsibility, salary, start date


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4. Help Desk approach & Change Management processes


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5. Key support issues & challenges


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Financial Statements

1. Audited and unaudited consolidated financial statements of the business


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2. Budget projections and business plans


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3. Compared past budgets with actual experience to check accuracy of projections


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Hardware

1. CPU’s & location


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2. Database


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3. Networks by location (LAN/WAN)


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4. Telecommunications/connectivity approach


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5. Stability? Life expectancy? Replacement/upgrade strategy?


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Systems Software

1. Operating systems


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2. Application systems development software


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3. Database Management systems


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4. Security


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5. Current technology? Life expectancy? Replacement/upgrade strategy?


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Architecture And Code

1. Architecture Review


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2. Legacy Components


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3. Third-party/open source components


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4. Code Quality


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Apps

1. Application systems (Quantify all in use)


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2. Electronic interfaces


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3. Special processes


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4. Standard across the network?


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5. Approach to release management


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6. Report Writing capabilities


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7. Support approach & known issues


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8. Stability? Life expectancy? Replacement/upgrade strategy?


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Projects

1. Large scale projects – i.e., reengineering, new systems, SW development


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2. Mid-range enhancements


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3. Software support backlog


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4. New business development needs


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5. Productivity enhancements


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6. Client requirements


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7. New technology R&D


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8. Consulting and/or contractor needs anticipated (next 12 months)


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Budget And Trends

1. Personnel


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2. Software maintenance


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3. Hardware maintenance


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4. Equipment leases & rental


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5. Supplies


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6. Data Communications


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7. Voice communications


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8. Outside contractors


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9. Rent related to IT equipment and staff


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10. Consulting/contractors


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11. Material technology-related expenses due to the company’s industry


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Capital Budget

1. Immediate needs (next 6 months)


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2. Anticipated need for normal growth (next 12-18 months)


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Contracts

1. Server application software licenses


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2. PC software licenses


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3. Software support & maintenance


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4. Hardware leases


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5. Hardware maintenance


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6. Software and/or hardware purchase agreements (ownership)


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7. Contract programmers or other consulting agreements


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Computer Operations

1. Service level – response time, system availability, report distribution, etc.


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2. Network management – circuit uptime, new installations, changes planned


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3. Batch processes


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Public Documents

1. Publicly-filed documents


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2. Press Releases about the company/product


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3. Social media pages


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4. Uploaded videos regarding the company/product


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Scalability

1. Storage of sessions


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2. Separation of services across servers


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3. Bounds and constraints of services


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4. Segmentation of users into pods


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Completion

1. General Comments


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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