Heat Treating Services digitize manufacturing quality assurance and safety audits

The real-time digital communication has helped put everyone on the same page: operators, supervisors and the Quality Assurance team. Katie explains: “The operators are now able to take pictures of non-conformances, so the QA team see the non-conformance as the operator does. This has helped with clarity and improved communication. The broadcast feature in particular has been very helpful: we can notify the plant floor that there is a new audit form to download onto their devices.”

Describing other benefits of digitizing quality checks with GoAudits, Katie says: “GoAudits significantly reduced our paper usage. Having digitized our analysis we can now easily see trends, which previously we weren’t looking for, except in gross cases. Now we’re able to get ahead of the trends before they become a gross non-conformance.”

GoAudits dashboards and reports with historical overview allow to see performance over time, across shifts and locations. Katie gives an example: “Now we can easily see missing audits. That is something that previously would have taken a month after the fact.”