Valet Parking Checks

Are views unobstructed throughout the car park?

Are parking spaces in grid-like rows to maximise visibility from vantage points?

Any cars or other obstructions that hinder natural surveillance provided by customers, passers-by or paid staff?

Has any foliage or tree branches been trimmed so as to not block sightlines into the car park?

Are stairwells and landings easily accessible from the car park?

Are stairwells and landings equipped with adequate lighting and good visibility?

Is there long-term parking (e.g., all day or longer) as well as short term parking (e.g., 2 hours)?

Is additional security in place for long term parking areas, such as patrols or having them parked at points with maximum visibility?

Does the car park share space with any other business/facilities?

Does the car park have CCTV surveillance?

Is the CCTV monitored?

Are signs on display announcing that CCTV is operating?

Are the CCTV cameras installed so as to maximise surveillance opportunities, including in stairwells and landings?

Are the CCTV camera views unobstructed?

Are the CCTV camera feeds recorded and stored?

Is the car park patrolled by paid security, rangers or parking officers?

Is there a regular maintenance plan for the car park?

Are all the lights in the car park working?

Is the entire car park lit, including entry and exit points for vehicles and pedestrians?

Are the car park lights bright enough to enable you to look into the rear seat of a parked vehicle?

Is the car park free of dark shadowy areas?

Are the ceilings and walls painted white or in a light colour?

Are light fixtures reliable, easy to maintain and able to withstand the elements and vandal attacks?

Is direct lighting available in the car park so that guardians or passers-by can see inside the area.

Does the lighting extend to the edges of the parking areas, apart from the vehicle and pedestrian routes?

If sensor lights are used, are they in good working condition?

Does the car park have signs that remind people to secure their vehicle and to remove valuables?

Are all signs clearly visible and positioned so that people can see the message before leaving their vehicles?

Does the car park have signs to assist navigation?

Is there access control for vehicles entering and exiting the car park?

Is the car park used as a thoroughfare by the public?

Are designated pedestrian pathways designed within the car park?

Are pedestrian access ways well within the car park and clearly marked?

Is landscaping maintained to ensure safety and security?

Protocol in place to pre inspect vehicles before parking Observations after inspections are documented on the ticket?

Do the cameras installed provide a good pan of the entire area?

Is offsite surveillance is used to monitor cameras?

Are standard operating procedures in place to address when vehicle damage is observed?

Are special protocols in place to address oversized vehicles or those with dual back tyres?

Are vehicle keys for valet parked services stored in secured or lockable areas?

Are drivers dressed in the prescribed uniform?

Have all drivers been adequately trained to deal / interact with the visitors?

Do drivers greet the guests cordially during vehicle handover?