Valet Parking Checks

A checklist template for businesses that offer valet parking. Conduct weekly or monthly inspections to ensure orderly facilities as well as safety and security of staff, customers and vehicles.

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Valet Parking Checks



Signs

1. Does the car park have signs that remind people to secure their vehicle and to remove valuables?


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2. Are all signs clearly visible and positioned so that people can see the message before leaving their vehicles?


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3. Does the car park have signs to assist navigation?


Photo Comment
Access

1. Is there access control for vehicles entering and exiting the car park?


Photo Comment

2. Is the car park used as a thoroughfare by the public?


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3. Are designated pedestrian pathways designed within the car park?


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4. Are pedestrian access ways well within the car park and clearly marked?


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5. Is landscaping maintained to ensure safety and security?


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Valet Services

1. Protocol in place to pre inspect vehicles before parking Observations after inspections are documented on the ticket?


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2. Do the cameras installed provide a good pan of the entire area?


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3. Is offsite surveillance is used to monitor cameras?


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4. Are standard operating procedures in place to address when vehicle damage is observed?


Photo Comment

5. Are special protocols in place to address oversized vehicles or those with dual back tyres?


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6. Are vehicle keys for valet parked services stored in secured or lockable areas?


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7. Are drivers dressed in the prescribed uniform?


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8. Have all drivers been adequately trained to deal / interact with the visitors?


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9. Do drivers greet the guests cordially during vehicle handover?


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Sightlines

1. Are views unobstructed throughout the car park?


Photo Comment

2. Are parking spaces in grid-like rows to maximise visibility from vantage points?


Photo Comment

3. Any cars or other obstructions that hinder natural surveillance provided by customers, passers-by or paid staff?


Photo Comment

4. Has any foliage or tree branches been trimmed so as to not block sightlines into the car park?


Photo Comment

5. Are stairwells and landings easily accessible from the car park?


Photo Comment

6. Are stairwells and landings equipped with adequate lighting and good visibility?


Photo Comment
Surveillance

1. Is there long-term parking (e.g., all day or longer) as well as short term parking (e.g., 2 hours)?


Photo Comment

2. Is additional security in place for long term parking areas, such as patrols or having them parked at points with maximum visibility?


Photo Comment

3. Does the car park share space with any other business/facilities?


Photo Comment

4. Does the car park have CCTV surveillance?


Photo Comment

5. Is the CCTV monitored?


Photo Comment

6. Are signs on display announcing that CCTV is operating?


Photo Comment

7. Are the CCTV cameras installed so as to maximise surveillance opportunities, including in stairwells and landings?


Photo Comment

8. Are the CCTV camera views unobstructed?


Photo Comment

9. Are the CCTV camera feeds recorded and stored?


Photo Comment

10. Is the car park patrolled by paid security, rangers or parking officers?


Photo Comment

11. Is there a regular maintenance plan for the car park?


Photo Comment
Lighting

1. Are all the lights in the car park working?


Photo Comment

2. Is the entire car park lit, including entry and exit points for vehicles and pedestrians?


Photo Comment

3. Are the car park lights bright enough to enable you to look into the rear seat of a parked vehicle?


Photo Comment

4. Is the car park free of dark shadowy areas?


Photo Comment

5. Are the ceilings and walls painted white or in a light colour?


Photo Comment

6. Are light fixtures reliable, easy to maintain and able to withstand the elements and vandal attacks?


Photo Comment

7. Is direct lighting available in the car park so that guardians or passers-by can see inside the area.


Photo Comment

8. Does the lighting extend to the edges of the parking areas, apart from the vehicle and pedestrian routes?


Photo Comment

9. If sensor lights are used, are they in good working condition?


Photo Comment
Signs

1. Does the car park have signs that remind people to secure their vehicle and to remove valuables?


Photo Comment

2. Are all signs clearly visible and positioned so that people can see the message before leaving their vehicles?


Photo Comment

3. Does the car park have signs to assist navigation?


Photo Comment
Access

1. Is there access control for vehicles entering and exiting the car park?


Photo Comment

2. Is the car park used as a thoroughfare by the public?


Photo Comment

3. Are designated pedestrian pathways designed within the car park?


Photo Comment

4. Are pedestrian access ways well within the car park and clearly marked?


Photo Comment

5. Is landscaping maintained to ensure safety and security?


Photo Comment
Valet Services

1. Protocol in place to pre inspect vehicles before parking Observations after inspections are documented on the ticket?


Photo Comment

2. Do the cameras installed provide a good pan of the entire area?


Photo Comment

3. Is offsite surveillance is used to monitor cameras?


Photo Comment

4. Are standard operating procedures in place to address when vehicle damage is observed?


Photo Comment

5. Are special protocols in place to address oversized vehicles or those with dual back tyres?


Photo Comment

6. Are vehicle keys for valet parked services stored in secured or lockable areas?


Photo Comment

7. Are drivers dressed in the prescribed uniform?


Photo Comment

8. Have all drivers been adequately trained to deal / interact with the visitors?


Photo Comment

9. Do drivers greet the guests cordially during vehicle handover?


Photo Comment
Sightlines

1. Are views unobstructed throughout the car park?


Photo Comment

2. Are parking spaces in grid-like rows to maximise visibility from vantage points?


Photo Comment

3. Any cars or other obstructions that hinder natural surveillance provided by customers, passers-by or paid staff?


Photo Comment

4. Has any foliage or tree branches been trimmed so as to not block sightlines into the car park?


Photo Comment

5. Are stairwells and landings easily accessible from the car park?


Photo Comment

6. Are stairwells and landings equipped with adequate lighting and good visibility?


Photo Comment
Surveillance

1. Is there long-term parking (e.g., all day or longer) as well as short term parking (e.g., 2 hours)?


Photo Comment

2. Is additional security in place for long term parking areas, such as patrols or having them parked at points with maximum visibility?


Photo Comment

3. Does the car park share space with any other business/facilities?


Photo Comment

4. Does the car park have CCTV surveillance?


Photo Comment

5. Is the CCTV monitored?


Photo Comment

6. Are signs on display announcing that CCTV is operating?


Photo Comment

7. Are the CCTV cameras installed so as to maximise surveillance opportunities, including in stairwells and landings?


Photo Comment

8. Are the CCTV camera views unobstructed?


Photo Comment

9. Are the CCTV camera feeds recorded and stored?


Photo Comment

10. Is the car park patrolled by paid security, rangers or parking officers?


Photo Comment

11. Is there a regular maintenance plan for the car park?


Photo Comment
Lighting

1. Are all the lights in the car park working?


Photo Comment

2. Is the entire car park lit, including entry and exit points for vehicles and pedestrians?


Photo Comment

3. Are the car park lights bright enough to enable you to look into the rear seat of a parked vehicle?


Photo Comment

4. Is the car park free of dark shadowy areas?


Photo Comment

5. Are the ceilings and walls painted white or in a light colour?


Photo Comment

6. Are light fixtures reliable, easy to maintain and able to withstand the elements and vandal attacks?


Photo Comment

7. Is direct lighting available in the car park so that guardians or passers-by can see inside the area.


Photo Comment

8. Does the lighting extend to the edges of the parking areas, apart from the vehicle and pedestrian routes?


Photo Comment

9. If sensor lights are used, are they in good working condition?


Photo Comment

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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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