Skills Matrix Audit - Residential Care

Use this Skills Matrix Audit Template for residential care to assess role competency levels, assessor sign-off, skill gaps, and safe skill mix on every shift.

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Skills Matrix Audit - Residential Care



Role And Competency Mapping

1. Every role in the home has a defined list of required skills


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2. Each required skill has a minimum proficiency level set for the role


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3. The matrix lists every current staff member against every role-required skill


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4. Agency, casual and bank staff are included in the matrix alongside permanent staff


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5. Desirable skills are marked separately from skills the role requires


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6. Each staff member's row shows the gap between their current level and the level their role requires


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7. New roles or changed responsibilities trigger a review of the required skill list


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Competency Levels And Assessment Evidence

1. The matrix uses a defined proficiency scale, not a completed or not completed mark


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2. Each proficiency level has a written descriptor that assessors apply consistently


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3. A minimum level is set below which staff practise under supervision only


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4. Every rated skill records the date the rating was given


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5. Every rated skill records the name of the assessor


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6. Competency ratings are based on observed practice, not course attendance alone


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7. Professional registration and licence currency is verified and recorded for every role that requires it


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8. Ratings are re-assessed and re-dated at a set interval


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9. Staff can see their own ratings and know what the next level requires


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Clinical And Specialist Skills Coverage

1. Recognising and reporting abuse, neglect and safeguarding concerns is rated for every staff member


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2. Medication administration competency is rated individually for each staff member who administers


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3. Moving and handling competency is rated against the equipment actually used in the home


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4. Dementia care skills are rated for staff working on units where residents live with dementia


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5. Pressure area care and skin integrity assessment skills are rated for relevant staff


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6. Continence and catheter care competency is recorded for staff who carry out the task


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7. Nutrition and hydration skills, including safe assistance with eating, are rated


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8. End of life care skills are rated, including recognising deterioration and supporting families


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9. Nursing tasks such as wound care and PEG feeding are rated separately from care staff skills


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Skill Mix Across Shifts

1. Every shift has a registered nurse or clinical lead on duty as required by the service's registration


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2. Every shift has at least one staff member competent in medication administration on duty


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3. Every shift has a designated first aider on duty


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4. Every shift has a staff member competent to lead fire evacuation and emergency response


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5. Night shifts meet the same minimum skill requirements as day shifts


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6. Weekend cover meets the same minimum skill requirements as weekdays


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7. The matrix is checked against the roster before the roster is published


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8. Agency staff competencies are verified before they count towards shift skill requirements


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9. Skills held by only one or two staff members are flagged as single points of failure


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10. A plan is in place to cover required skills during annual leave, sickness, and vacancies


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Gaps, Development And Succession

1. Skill gaps identified in the matrix are assigned an owner and a target date


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2. Staff rated below the required level for their role have a development plan in place


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3. Where a rating falls below the required level, the linked training record shows what has been completed and what is outstanding


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4. The matrix is used to identify staff ready to progress to senior or specialist roles


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5. Skills are added to the matrix as residents' needs change


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6. The matrix informs recruitment decisions when a gap cannot be closed internally


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7. Management reviews matrix data at a set frequency and escalates unresolved gaps


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8. The matrix can be produced as evidence of staff competence during a regulatory inspection or audit


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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