Shopping Centre Cleaning Checklist

Use the Shopping Centre Cleaning Checklist to maintain hygiene standards across food courts, public toilets, etc. for a safe environment for everyone.

Shopping Centre Cleaning Checklist



Building Exterior

1. Entries and exits (including paved areas) clean, undamaged and in good repair?


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2. External glass (including shop fronts) clean, undamaged and in good repair?


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3. Light diffusers, covers, exit lights clean, undamaged and in good repair?


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4. Balustrades, hand rails, awnings clean, undamaged and in good repair?


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5. Wall and columns clean, undamaged and in good repair?


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6. Cobwebs removed?


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7. Any graffiti on the property?


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8. Signage and directory boards clean, undamaged and in good repair?


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Car Parks, Garden Beds

1. Rubbish removed?


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2. Drains and gutters cleared?


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3. Kerbs swept?


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4. Seating areas cleaned?


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5. Fittings cleaned?


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Are The Following Areas Clean, Undamaged And In Good Repair?

1. Floor surfaces cleaned?


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2. Skirtings and edges cleaned?


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3. Walls clean, undamaged and in good repair?


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4. Ceilings clean, undamaged and in good repair?


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5. Internal columns clean, undamaged and in good repair?


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6. Light fittings and power points clean, undamaged and in good repair?


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7. Glass surfaces clean, undamaged and in good repair?


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8. Planters clean, undamaged and in good repair?


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9. Furniture clean, undamaged and in good repair?


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10. ATMs, public phones, vending machines clean, undamaged and in good repair?


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11. Shop fronts cleaned?


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12. Rubbish bins cleared?


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13. Escalators, travelators and lifts clean, undamaged and in good repair?


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14. Internal pathways clean, undamaged and in good repair?


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15. Kiddy rides clean, undamaged and in good repair?


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16. Vents, inlets and outlets clean, undamaged and in good repair?


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Food Courts

1. Floors clean and free of trash or other objects?


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2. Tables and chairs clean and free of litter?


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3. Chairs neatly placed at tables?


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4. Children's highchairs clean?


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Public Toilets

1. Benches/vanities clean?


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2. Toilet bowls clean?


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3. Urinals clean?


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4. Rubbish bins emptied and cleaned?


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5. Surfaces (including tops of cubicles) cleaned?


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6. Mirrors clean?


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7. Hand basins clean?


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8. Stainless steel fittings clean?


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9. Floor drains clean?


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10. Dryers and dispensers cleaned?


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11. Is it ensured that there is no graffiti?


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12. Floor surfaces and floor mats cleaned?


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13. Light switches clean?


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14. Light diffusers and covers clean?


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15. Doors and kick plates clean?


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16. Walls clean?


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17. Toilet supplies refilled?


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18. Vents clean?


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19. Furniture (chairs etc) clean?


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20. Diaper changing tables clean?


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Centre Management

1. Tea preparation area/kitchenette clean?


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2. Rubbish bins emptied and cleaned?


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3. Walls and partitions clean?


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4. Doors and door jambs clean?


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5. Glass clean?


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6. Furniture (desks and working surfaces) clean?


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7. Window sills, ledges and skirting clean?


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8. Light switches clean?


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9. Floor surfaces and floor mats clean?


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Are The Following Areas Clean, Undamaged And In Good Repair?

3. Ceilings


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4. Fire cupboards


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5. Hand rails


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6. Light fittings


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7. Stairs and risers


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8. Rubbish bin rooms / Waste disposal areas


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9. Loading docks


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10. Roller shutters and doors


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Cleaners Room

1. Is the room neat and tidy?


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2. Are chemicals stored correctly?


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3. Testing and tagging register up to date?


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4. MSDS in place?


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5. Spill kits in place?


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Customer Service

1. Do staff demonstrate strong customer/client focus?


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2. Are staff well dressed and groomed?


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3. Are staff courteous?


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4. Do staff adhere to a strict code of conduct?


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5. Is staff communication with customers and centre management appropriate?


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General Issues

1. Have any workplace health and safety issues been brought to your attention since last inspection?


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2. Have any industrial relations issues been raised by your staff or the unions since last inspection?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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