Retail Store Operations Inspection

This Store Operations Audit checklist can be used to evaluate employees’ product knowledge, facilities at the store, inventory, merchandise on display, etc. Auditors can then suggest recommendations based on their observations.

Retail Store Operations Inspection



Employees

1. Are all employees wearing the appropriate uniform?


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2. Are all employees instructed on safe/proper use of products?


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3. Have all employees undergone proper training to acquire product knowledge?


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Facilities

1. Are visible signs directing the customer to the entrance available?


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2. Are floors clean and in good condition?


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3. Is there adequate lighting?


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4. Are all mirrors clean and damage free?


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5. Are all cords anchored or covered?


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6. Are all the entrances and exits unobstructed?


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7. Is the parking lot clear of debris?


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Products

1. Are all the products on display up to date and free of any damage?


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2. Do all products meet the appropriate branding standards?


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3. Are products available for testing and demonstration?


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4. Is there enough promotional material?


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5. Are all products well stocked?


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6. Is the merchandise display clean and visually pleasing?


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7. Are the shelves fully stocked?


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Window Display

1. Does the window display encourage the consumer to step into the showroom?


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2. Does the window display enable the consumer to visualize the product?


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3. Are all displays clean and free of dust?


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Material Storage

1. Are all materials stored safely?


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2. Are storage racks and shelves capable of supporting the intended load?


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3. Are storage racks secured from failing?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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