Night Visit Report Audit

Use this Night Visit Report Audit Checklist to assess the quality of night care, resident safety, incident reporting, etc. to comply with CQC regulations. This audit can be conducted monthly. References: CQC Regulation 12 (Safe Care and Treatment), Regulation 18 (Staffing), Regulation 9 (Person-Centered Care), Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Care Act 2014, Data Protection Act 2018 (for handling personal data related to night visits), Local Fire and Safety Procedures, Staffing and Risk Management Policies.

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Night Visit Report Audit



Complaints Log Checklist

1. Date of Night Visit:


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2. Time of Visit (Start and End):


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3. Name of Person Conducting the Visit:


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4. Staff Present During Visit:


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5. Number of Residents Present in the Care Home:


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6. Any Incidents Noted During the Night Visit:


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Staff Presence And Activities

1. Were the designated night staff present and fulfilling their roles during the visit?


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2. Was there adequate staffing in line with care home policy and CQC requirements for night shifts?


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3. Were staff aware of their responsibilities during the night shift (e.g., monitoring, attending to residents' needs)?


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4. Were all staff members appropriately trained for night care, including emergency procedures?


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5. Was staff performance observed to be in line with care home policies and resident care plans?


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Resident Care And Safety

1. Were all residents safe and comfortable at the time of the visit?


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2. Were residents’ care needs being met, such as toileting, repositioning, or administering medication?


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3. Were all residents checked in accordance with their care plans, particularly those requiring regular monitoring (e.g., for falls or pressure sores)?


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4. Were night rounds carried out to check on residents’ wellbeing and document their status?


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5. Was there evidence of appropriate record-keeping for resident care activities during the night (e.g., repositioning charts, medication logs)?


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6. Were residents observed to be calm and settled during the night visit?


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Health And Safety Compliance

1. Were all emergency exits clear and unobstructed during the night visit?


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2. Was the fire alarm system functioning properly, and were any alarms tested during the visit?


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3. Were all fire doors closed and functioning as required during the night shift?


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4. Was the temperature of the care home appropriate and comfortable for residents and staff?


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5. Were staff wearing appropriate personal protective equipment (PPE) and adhering to infection control measures?


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6. Were security protocols, such as locking doors and securing the premises, followed during the night shift?


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Incidents And Concerns

1. Please confirm there were NO Incidents or concerns observed during the visit (eg residents distress, safety concerns , staffing issues)


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2. Please concern that there were NO concerns observed / noted related to safeguarding vulnerable people


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3. If an incident occurred, was it properly documented and escalated to management or the appropriate authority?


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4. Were residents who may have been distressed or disoriented during the night adequately supported?


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5. Was there evidence that staff were responding to residents' call bells or requests promptly during the night?


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Documentation And Record-Keeping

1. Were all required records (e.g., care plans, medication logs, night shift logs) up to date and accessible?


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2. Were night-time monitoring records complete and signed by the responsible staff?


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3. Were records of any incidents, interventions, or care activities during the night accurately documented?


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4. Is there a secure system for storing night shift records and logs to ensure data protection compliance?


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5. Were night staff completing their shift handover documentation thoroughly?


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Communication And Handover

1. Was there a proper handover between the day and night staff, with all relevant information communicated?


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2. Were any special instructions for resident care during the night clearly communicated and followed?


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3. Is there documentation of any issues or concerns raised during the handover process?


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4. Were night staff aware of any changes to resident care plans or medication regimens communicated during handover?


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Compliance With Night Visit And Staffing Policies

1. Does the night visit process comply with the care home’s internal policies and CQC regulations?


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2. Is there evidence that all staff are aware of the night visit policy and their roles during the night shift?


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3. Are night visits conducted in accordance with the care home’s risk management and staffing policies?


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4. Is there a regular schedule of night visits, and are they logged for external audits or inspections?


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5. Is there a system to ensure that night visit recommendations are reviewed and implemented?


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Staff Well-being And Supervision

1. Were night staff observed to be engaged, attentive, and alert during the visit?


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2. Was there evidence that night staff had adequate breaks during their shift?


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3. Were staff provided with the necessary support and supervision during the night shift?


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4. Please confirm that staff were content in their roles and satisfied that their workload was manageable


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Issues Identified And Follow-Up Actions

1. Were any issues or concerns identified during the night visit, and were they documented?


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2. Were these issues reported to management, and has action been taken to address them?


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3. Is there evidence that issues from previous night visits have been resolved?


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Learning And Improvement

1. Have any improvements been made to the night shift processes based on the outcomes of previous night visits?


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2. Is there evidence of continuous improvement in the care and supervision provided during the night?


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3. Have lessons learned from night visits been communicated to all staff, particularly in areas of resident care and safety?


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4. Is there documentation that the feedback from night visits is being used to improve staff training and performance?


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Audit And Review Process

1. Are night visit logs and reports reviewed every month


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2. Are night visit records, including personal data on residents and staff, handled in compliance with the Data Protection Act 2018?


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3. Is there a clear policy on how long night visit records are stored and when they are archived or deleted?


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4. Are night visit records only accessible to authorised personnel?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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