Manager Oversight/Governance Audit (Weekly)

Use this Weekly Manager Oversight checklist to review tasks, assess team performance, and ensure adherence to organisational goals and standards. References: The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 9: Person-Centred Care - Ensuring that care is tailored to the individual needs of residents. Regulation 10: Dignity and Respect - Providing care that upholds the dignity of all service users. Regulation 12: Safe Care and Treatment - Ensuring the health, safety, and welfare of service users. Regulation 15: Premises and Equipment - Ensuring that the environment is safe, clean, and suitable for purpose. Regulation 17: Good Governance - Effective oversight and audit of care services to ensure quality. CQC Fundamental Standards. Care Act 2014: Section 1: Promoting well-being, ensuring that the care provided supports the well-being of service users. Section 42: Safeguarding Adults at Risk - Protecting vulnerable adults from abuse or neglect. Mental Capacity Act 2005: Ensuring that individuals who may lack capacity are treated with respect and that decisions are made in their best interests. Health and Safety at Work Act 1974: Ensuring that health and safety risks are managed effectively within care settings. Equality Act 2010: Preventing discrimination and ensuring equal access to care services for all individuals. Data Protection Act 2018 and GDPR: Safeguarding personal information and ensuring that data handling practices comply with legal standards. Fire Safety Regulatory Reform (Fire Safety) Order 2005: Ensuring fire safety measures are in place and that all staff are trained in fire safety procedures. Control of Substances Hazardous to Health (COSHH) Regulations 2002. NICE Guidelines: Providing evidence-based guidance on health and social care practices, including standards for dementia care and safeguarding.

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Care Homes
Manager Oversight/Governance Audit (Weekly)

Home Presentation

Exterior Of Building

Enquiry Management

Medications

Medication Audit

Care Documentation

Complaints Management

Statutory Records

Human Resources (Personal Files)

Personnel Files

Administration & Finance Audit

Maintenance & Domestic Services

Health And Safety

Staff Supervision And Communication

Social Activities

Privacy And Dignity

Accidents

Quarterly To-Do Lists

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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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Manager Oversight/Governance Audit (Weekly)

1. Is the Statement of Purpose on display?

2. Is the Service Users' Guide on display?

3. Is the complaints procedure on display and up to date with local Commission contact?

4. Is the Care Centre Registration Certificate on display?

5. Are menus displayed?

6. Is there a colourful, up-to-date activities display?

7. Are staff well-presented and wearing uniforms correctly?

8. Are Service Users well-presented?

9. Are any unpleasant odours present?

10. Is the atmosphere welcoming?

11. Are the minutes of Relatives Meetings available?

12. Are Staff Details (Who’s Who) present?

13. Is there evidence of staff training?

14. Is there a Care Centre Newsletter available?

15. Are brochures on display?

16. Are details of Relatives Surgery available?

17. Are all communal areas, including reception, clean and tidy?

18. Are all bedrooms clean and tidy?

19. Are bedrooms personalised?

20. Are all bathrooms clean and tidy with no evidence of communal toiletries?

21. Are all sluice rooms clean and tidy?

22. Is the kitchen clean and tidy?

23. Are all statutory records and logbooks up to date?

24. Is the laundry clean and tidy with no evidence of communal clothing?

25. Is the Dining Room conducive to the dining experience?

26. Are showrooms reflective of company policy?

1. Are the exterior, gardens, and pots neat and tidy?

2. Is the general refuse bin area tidy?

3. Are windows and doors in good order?

4. Is there exterior lighting, and is it working?

5. What is the condition of the brickwork?

6. What is the condition of the paintwork?

7. What is the condition of the roof?

1. Are records kept of all enquiries?

2. Are admissions pending well managed?

3. Are all enquiries followed up, and is this recorded?

4. Is there evidence of the conversion of enquiries to the sale of beds?

1. Is the Controlled Drugs Register up to date?

2. Is storage compliant with policy?

3. Is receipt compliance with policy?

4. Is disposal compliance with policy?

5. Are drug fridge and room temperatures recorded daily?

6. Are drug rooms, fridges, and trolleys clean, tidy, and secure?

7. Are all PRN protocols in place and up to date?

8. Are correct authorisations in place for any covert medication administrations?

1. What is the standard of documentation?

2. Date of last audit by Home Manager:

3. Date of last audit by Pharmacist:

4. Sample: Four Service Users’ drugs against MAR Charts

1. Pre-Admission Assessment:

2. Physical and Social Assessment:

3. Social Profile – Life History:

4. Pressure Ulcer Risk Assessment (Waterlow):

5. Moving and Handling Assessment:

6. Nutritional Assessment and MUST:

7. Weight Chart:

8. Falls Risk Assessment:

9. Individual Risk Assessments:

10. Care plans correspond with assessed risks & identified needs

11. Monthly Review of Plan of Care & Assessment Evaluations:

12. Personal care (hair/nails/teeth/clothing):

13. Professional Visitors records:

14. DOLS in place:

15. MCAs in place and in date:

16. Best interest decisions in place and in date:

17. Evidence from OPG where PoA may be in place:

18. Resident of the Day completed:

19. Evidence of Service User participation:

20. All resident photos on care and medication records are in place and dated within the last six months:

1. Is the Complaints Procedure clearly displayed?

2. Has the home been complaint-free since the last audit?

3. Have all complaints been resolved?

4. Are records of outcomes for all complaints available, including those that are "closed"?

5. Is the Complaint Tracker & File up to date?

1. Is the Service User Register correct?

2. Is the signing in & out book up to date?

3. Is the staff register up to date?

4. Is the visitors register up to date?

5. Is the staff rota up to date?