LQA Food & Beverages Audit

Leading Quality Assurance or LQA standards define the ultimate luxury in hotels. The LQA food and beverage audit checklist was created to ensure an excellent guest experience by auditing the hotel Food & Beverage sections. It is necessary to carry out this type of inspection in order to maintain the quality standards outlined in the LQA guidelines.

LQA Food & Beverages Audit



Wine / Beverages

1. Did the service employee present the wine to the guest and open the bottle at the table?


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2. Did the service employee pour in a small amount of wine, wait for the host to taste it and then pour in the right amount if they liked it?


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3. Did the waiter serve the wine at the correct temperatures?


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4. Did the service employee refill the wine as requested by the guests?


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5. Did the waiter pour canned, bottled or long drinks in front of the guest(s)?


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6. Did the employee offer another drink shortly after (within two minutes) the first drink was emptied?


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Menu & Table Settings

1. Was the menu/drinks list clean, in good conditions, without grammatical errors and easy to read?


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2. Have alternative menu options (such as vegetarian, gluten or lactose-free, etc) been presented orally or clearly indicated on the menu?


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3. Were the tablecloth or place mats or napkins clean, pressed and free of stains or tears?


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4. Were the correct and clean cutlery, crockery and glassware provided?


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5. Were clean and full salt and pepper cruets available?


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6. Was a minimum of three different preserves served during breakfast?


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Food

1. Was the food presented in an appealing manner?


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2. Did the food served resemble the description from the menu?


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3. Was the food fresh having good flavours?


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4. Was the texture of the food appropriate?


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5. Was the food cooked as requested and served at the correct temperatures?


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6. Were portions of acceptable or generous sizes?


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7. Was a selection of hot and freshly brewed specialty teas/coffees available?


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8. Were at least two fresh juices served?


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9. Were breads/bakery items of excellent quality?


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10. Was the butter fresh and well presented?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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