Hotel Site Inspection Checklist

Use this Hotel Site Inspection Checklist to assess and maintain standards, ensuring a quality experience for guests and compliance with hospitality norms.​

Hotel Site Inspection Checklist



Location And Transport

1. Is the location from public transportation good?


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2. Is the distance from the nearest airport accessible?


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3. Is the approximate travel time from the nearest airport less?


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4. Does the hotel provide transportation to and from the airport?


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5. Are there adequate taxi/limousine services?


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6. Is there sufficient parking space?


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7. Are shuttle services available?


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8. Is there an adequate number of flights to the destination?


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9. Is the seasonality of the destination manageable? (peak season vs. off-season)


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Arriving At The Venue/Hotel

1. Is the appearance of the venue appealing/attractive/welcoming?


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2. Is the hotel located in a "safe" area?


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3. Are there other hotels located nearby?


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4. Is the lobby attractive and spacious?


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5. Is the front desk well-staffed?


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6. Is the length of time taken for check-in and checkout less?


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7. Are the concierge and porters always available?


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8. Are lifts (elevators) easy to locate, fast, clean, and reliable?


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Hotel Rooms

1. Are guest room furnishings adequate and well-maintained?


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2. What amenities are available in each room?


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3. Are rooms well-lit?


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4. How many guest rooms can the hotel commit to a meeting?


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5. What are the check-in times and checkout times?


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6. How many sleeping rooms does the property have?


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7. Does the hotel have the following rooms: • Executive Suites • Doubles • Twins • Singles


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8. Are there set smoking rooms?


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9. Are there designated non-smoking rooms?


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10. How many non-smoking rooms are there?


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11. Are fire exits clearly marked?


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12. Are there sprinklers, smoke alarms, and emergency speakers?


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13. Are there rooms that meet the disability requirements?


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14. What are the number of rooms that meet the disability requirements?


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15. Are hallways adequately lit?


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16. How good are the in-room amenities (coffee/soaps/Pay Movies)?


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17. How many telephones are in each room?


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18. Are there desks with lighting?


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19. What are the hours for room service?


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20. Is there an overflow site?


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21. Are there alternative hotels/venues in the event of a disaster?


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Venues And Conference Facilities

1. Are tea and coffee breaks served in the meeting room?


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2. Are tea and coffee breaks served in a separate area?


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3. Do tea and coffee breaks have biscuits, cake, etc.?


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4. Is the location of Mineral water/ Water fountains accessible?


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5. Is the location of the nearest toilets/bathroom accessible?


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Banquet Rooms/Restaurants

1. What are the room sizes and how many people can be seated?


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2. How far is the banquet room from the kitchen?


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3. Does the hotel have enough restaurants?


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4. Will the hotel set up special morning coffee areas for guests?


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5. Is the restaurant well-staffed?


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6. Are the following meals sampled: • Breakfast • Lunch • Dinner


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7. Are there these special meal options: • Low fat • Diabetic


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8. Does the venue cater to ethnic and vegetarian requirements?


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9. How well is the restaurant staffed?


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10. Does the venue happily accommodate special requests?


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11. Does the venue offer themed parties and outdoor events?


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Meeting Rooms

1. How many meeting rooms does the venue have?


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2. Are the rooms large/small depending on your needs?


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3. Is the capacity of each room checked for different sets? (e.g. theater, classroom, herringbone, banquet)


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4. Do the meeting rooms have any obstructions?


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5. Are there detailed floor plans available?


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6. Are air walls soundproof?


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7. Is the location/proximity of the nearest toilets close?


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8. Can floor plans be provided with details on dimensions, ceiling height, seating capacities, and breakout configurations?


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9. Does each room have temperature controls?


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10. Is the lighting adequate?


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11. Is each room checked for standards that meet disability access?


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12. How many air walls (single and double) does each room have?


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13. Do the air walls adequately block out sound?


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14. Is there a stage and if so, what size is it?


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15. Are the meeting rooms wired for sound?


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16. Is there on-site audiovisual support?


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17. Is there a sound/projection booth?


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18. Is there a list of equipment and pricing provided?


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19. Will the property provide security for meeting rooms?


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20. Where are the lifts/elevators?


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21. Is there a whiteboard in every room with markers?


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22. Is there an OHP in every room?


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23. Are backup projector bulbs checked?


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24. Is there adequate setup time for rooms booked?


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25. Are PC Projectors with laser pointers available?


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26. Are there screens available in every room?


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Health And Safety

1. Are the site personnel safety conscious?


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2. Do all the rooms have smoke alarms/sprinkler systems?


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3. Is the fire alarm working?


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4. Is the evacuation procedure laid out?


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5. Are exits clearly marked?


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6. What is the type of room key and security?


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7. Are there safe deposit boxes in individual rooms or at the front desk?


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8. Is 24-hour security maintained?


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9. What is the location of the nearest medical facility/hospital?


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10. Is there a doctor/dentist on call?


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11. Are the staff trained in first aid?


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Other Services

1. Are there health clubs/ leisure clubs?


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2. What are the charges for health clubs/ leisure clubs?


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3. Are there sports and recreational facilities on-site or nearby?


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4. Are outdoor spaces or other areas available for special events?


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5. Is there a business center?


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6. Is on-site parking available?


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7. How many spaces are available for on-site parking?


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8. Is childcare available?


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9. What are the hours and fees of childcare?


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Financials

1. What is the rack rate or the corporate rate?


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2. Are there any special rates during weekends, holidays, and seasons?


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3. Is the required deposit of the organization or individual guest deposited?


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4. Is there a guarantee of the room rates?


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5. What is the policy on late arrivals and no-shows?


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6. What are the types of currency accepted?


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7. Are credit cards accepted?


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8. Are purchase orders accepted?


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9. Is there a cancellation policy?


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10. Is there an insurance requirement?


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11. Are there complimentary meeting rooms based on food and sleeping room consumption? (apply to regular hotel)


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12. Are there extra costs for utilities? (Electricity, Water)


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13. Are there any other add-ons?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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