Hotel Night Audit Checklist

Use this Hotel Night Audit Checklist to ensure accurate financial reporting, verify documents, and review services to prepare the hotel for the night.

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Hotels & Vacation Rentals
Hotel Night Audit Checklist

Reports And Documentation

Security, Maintenance, And Inventory

Miscellaneous

Front Desk And Guest Services

Finances And Accounting

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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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Hotel Night Audit Checklist

Use this Hotel Night Audit Checklist to ensure accurate financial reporting, verify documents, and review services to prepare the hotel for the night.

1. Have night audit reports been generated, including a breakdown of room revenue?

2. Has an occupancy and room status report been prepared?

3. Is there a list of guests who did not show up?

4. Has a night audit tax report been created?

5. Have management reports detailing hotel occupancy, average room rates, and the number of guests been prepared?

6. Have incident reports documenting any complaints, issues, or incidents during the night shift been created?

1. Has a security check been conducted in public areas (hotel lobby, bathrooms, hallways, stairwells, exits)?

2. Are windows secure and outside doors not propped open?

3. Have maintenance reports been reviewed for reported issues?

4. Are there any repairs that need to be scheduled based on the maintenance reports?

5. Is the inventory status of important items checked and supplies reordered as needed?

1. Is the hotel software up to date, and has data been backed up?

2. Has an update been left for the morning staff documenting any issues or important information?

3. Is the front desk area tidy and secure before signing off?

1. Have all expected check-ins arrived?

2. Has everyone scheduled to check out?

3. Are there any discrepancies or issues to address with check-ins and check-outs?

4. Are all reservations for the following day confirmed?

5. Have any special requests been noted for the upcoming reservations?

6. Have all outstanding guest requests and complaints been addressed?

7. Does the room status report from housekeeping align with the front desk report?

8. Are there any issues or special requests noted in the room status reports?

9. Have arrival and departure reports for the next day been prepared?

10. Are there any special guests noted in the arrival and departure reports?

1. Have all room rates and applicable taxes for the day been posted to each guest’s account?

2. Have any errors in the folios been checked and adjusted as needed?

3. Are all sales from hotel restaurants, bars, and other services accounted for and correctly posted in the POS systems?

4. Have credit card transactions been reconciled with the sales posted in the POS/PMS systems?

5. Have transaction and processing credit card fees and exchange rates for foreign currencies been accounted for?

6. Have any pending transactions been reviewed, including accruing interest if applicable?

7. Have cash transactions been reconciled to ensure totals match the amount collected by cashiers?

8. Have any over/shorts been documented and followed up with an investigation?

9. Have journal entries been created and pushed to the general ledger?

10. Have detailed reports summarizing credit card transactions (dates, amounts, descriptions) been created?

11. Does the cash report detail the specifics of cash collected versus cash posted and any variances?