Hotel Breakfast Service Audit

Use this Hotel Breakfast Service Checklist to ensure all tasks from buffet setup to cleanup are completed to high standards, guaranteeing a smooth guest experience.

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Food & Hospitality
Hotel Breakfast Service Audit

Pre-Service Setup

Staff Readiness

Greeting & Guest Seating

Order Taking & Service

Food Quality & Presentation

Table & Dining Room Maintenance

Hygiene & Compliance

Guest Experience & Feedback

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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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Hotel Breakfast Service Audit

Use this Hotel Breakfast Service Checklist to ensure all tasks from buffet setup to cleanup are completed to high standards, guaranteeing a smooth guest experience.

1. Are all buffet stations, tables, and chairs properly arranged?

2. Is the dining area, including floors and surfaces, clean and free of debris?

3. Are all serving equipment and utensils clean and operational?

4. Is food attractively displayed and properly labeled?

5. Is temperature monitoring in place for hot/cold items?

6. Are all food and beverage supplies sufficiently stocked?

1. Are breakfast attendants in clean uniforms with name badges?

2. Have staff received a pre-service briefing about guest needs, specials, and expected occupancy?

3. Is the staff knowledgeable about the menu, buffet offerings, and any dietary options?

1. Are all guests greeted within 30–60 seconds of arrival?

2. Is guest seating managed efficiently (prompt, polite, and attentive)?

3. For walk-in and resident guests, are proper procedures followed to record billing or charges as required?

4. Are tables fully set and clean before guest seating?

1. Is coffee/tea/juice offered within 1 minute of seating?

2. Are beverages served within 5 minutes of ordering?

3. Are special or off-menu requests handled effectively?

4. Is the staff able to answer questions about ingredients or accommodate allergies?

1. Is food fresh, visually appealing, and reflecting menu descriptions?

2. Is the order correct and served at proper temperature (cold items within 7 minutes, hot items within 10 minutes)?

3. Are portions generous and consistent?

4. Are at least two types of fresh juices and high-quality bakery items available? Is a selection of specialty teas/coffees offered and served hot?

1. Is the restaurant ambiance comfortable (temperature, music, lighting)?

2. Are tables cleared promptly (within 10 minutes after guest departure)?

3. Are cutlery, crockery, and glassware spotless and undamaged?

4. Are condiment sets (butter, milk, sugar, preserves) fresh, full, and attractively presented?

1. Does the staff use correct food handling and allergy protocols?

2. Are food temperatures checked and recorded?

3. Are hygiene standards consistently met in guest and back-of-house areas?

4. Are maintenance issues or hazards reported promptly?

1. Is guest satisfaction checked during the meal?

2. Is guest feedback solicited or encouraged at check-out?

3. Are newspapers or reading materials available for solo diners?