Customer Satisfaction Report

The Customer Satisfaction Form is designed to measure the level of customer satisfaction to enhance their overall experience. The audit includes assessing various elements such as amendments and alterations, operations, and overall customer experience. You can download the checklist for free now.

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Library
Venue & Events
Customer Satisfaction Report

Additional Comments And Suggestions Are Encouraged

Customer Details.

Service Order Details.

Amendments And Alterations.

Operational - Build Up.

Operational - Open Day/s

Overall

Company Values

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Customer Satisfaction Report

The Customer Satisfaction Form is designed to measure the level of customer satisfaction to enhance their overall experience. The audit includes assessing various elements such as amendments and alterations, operations, and overall customer experience. You can download the checklist for free now.

1. Comments:

1. Name:

2. Company:

3. Exhibition:

4. Hall/s

5. Date:

1. How did you send your Mains service order?

2. Did you request a confirmation?

3. Did you request additional time or return after applicable surcharge date for your Mains service order?

1. Did you send alterations or additional services after initial Mains service order?

2. Did you need any further information or drawings from the company to sort alterations/amendments?

3. Did the company explain if there would be additional costs or surcharges for the alterations/amendments?

1. We're all services ordered installed prior to build?

2. We're all services in the correct locations? Providing a corresponding duct was available.

3. Did any alterations, up-rates and duct moves get acted upon quickly?

4. Was Mains electrician available at all times?

5. Did the Mains electrician have a good knowledge of the exhibition and services supplied?

6. We're mains energised efficiently?

1. Was Mains electrician available at all times?

2. Did you need to contact Mains electrician for loss of power?

1. We're all staff courteous and polite?

2. We're all staff identifiable and wearing company clothing?

3. If you had any questions or concerns, did you feel comfortable in contacting company staff for assistance?

4. Did you believe you were treated like a valuable client?

5. Did any member/s of company Staff behave or go beyond your expectations?

1. Did the member/s of the respective company Team as stated above exceed these values and in your opinion should be put forward for a performance award?