CQC Self-Assessment - Effective

Use the CQC Self Assessment Checklist to evaluate and improve the quality of care, in line with the Single Assessment Framework's "Effective" key question and quality statements. It can be conducted bi-annually, or more frequently if issues are uncovered.

CQC Self-Assessment - Effective



Assessing Needs

1. We maximise the effectiveness of people's care and treatment by assessing and reviewing their health, care, wellbeing and communication needs with them.


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Delivering Evidence- Based Care And Treatment.

1. We plan and deliver people's care and treatment with them, including what is important and matters to them. We do this in line with legislation and current evidence-based good practice and standards.


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How Staff, Teams And Services Work Together.

1. We work effectively across teams and services to support people. We make sure they only need to tell their story once by sharing their assessment of needs when they move between different services.


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Supporting People To Live Healthier Lives.

1. We support people to manage their health and wellbeing so they can maximise their independence, choice and control. We support them to live healthier lives and where possible, reduce their future needs for care and support.


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Monitoring And Improving Outcomes.

1. We routinely monitor people's care and treatment to continuously improve it. We ensure that outcomes are positive and consistent, and that they meet both clinical expectations and the expectations of people themselves.


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Consent To Care And Treatment.

1. We tell people about their rights around consent and respect these when we deliver person-centred care and treatment.


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People's Experiences Of Health And Care Services

1. People say that they are having all their needs assessed and their care is in line with the assessments (and the corresponding "I" statements).


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2. People close to those who use our service are satisfied that we are meeting all their needs as agreed in the care plan.


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3. People using the service confirm that we reassess needs as they appear to change and adjust the care that we provide if needed.


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4. People using the service confirm that they feel engaged, involved and are empowered to obtain the types of support they require


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Delivering Evidence-based Care And Treatment

1. We plan and deliver people’s care and treatment with them, including what is important and matters to them and in line with legislation and current evidence-based good practice and standards.


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Feedback From Staff And Leaders

1. As a care provider, we always check previous information and carry out our own assessment to develop a care plan.


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2. Our staff understand the importance of the needs assessment in the development of a care plan.


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3. Our assessments include communication needs and the support needs of people with protected characteristics covered by the Equality Act 2010.


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4. Our assessments always involve people using the service and those who are close to them.


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5. Our assessments take into account people’s strengths and personal resources to be as independent as possible.


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6. Our assessments fully consider all the risks to people’s safety and wellbeing


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7. Staff know how to observe and report changes in people’s wellbeing so that needs and risks can be reassessed.


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8. We can confirm that we involve ourselves as much as possible in any multidisciplinary assessments needed, particularly over people who cannot consent to their care and treatment.


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9. Social workers or care managers will confirm that we work closely with them to keep our assessments accurate, complete and up to date.


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Processes

1. All our needs assessments are accurate, comprehensive and up to date.


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2. Our recording systems (including any use of electronic methods and tools) enables needs assessments to be constantly monitored and reviewed.


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3. We have an effective system for regularly reviewing and auditing our needs assessments, including changes, nutrition and hydration, risk assessments, etc


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4. We can show the relationship between the quality of our needs assessments and the quality of our care and support (using feedback from people receiving care, inspection reports and other sources of feedback).


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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