Barista Training Checks

This Barista training checklist can be used by training supervisors to assess the quality of work, coffee specialist knowledge, and professional behaviour of baristas.

Barista Training Checks



Guest Experience

1. Does the barista engage guest entering the café?


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2. Is the barista able to take orders while answering any and all questions?


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3. Does the barista work towards serving and retaining guests?


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4. Does the barista have a friendly demeanour?


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Brewed Coffee

1. Can the barista explain the basics of brewing coffee?


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2. Question help: extraction, grind setting, coffee to water ratio, turbulence, freshness


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3. Does the barista understand and demonstrate Coffee Freshness Standards?


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4. Is the barista able to explain all ratios: coffee and water; half brew and full brew?


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5. Does the barista demonstrate the ability to discuss differences in the types of coffee?


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6. Does the barista keep the area clean and organized at all times?


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Hand Brew Bar

1. Is the barista able to set pars for the brew bar?


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2. Is the barista able to make grind adjustments based on results?


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3. Is the barista able to brew properly extracted coffee?


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4. Can the barista explain all ratios / doses of coffee and water?


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5. Does the barista demonstrate the ability to discuss the differences in the types of coffee?


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6. Does the barista keep the area clean and organized at all times?


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Whole Bean

1. Does the barista demonstrate the ability to discuss the differences in the types of coffee?


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2. Does the barista know the proper procedure for bagging whole bean coffee?


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3. Does the barista actively help guests decide which coffee is best for them?


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4. Does the barista encourage guests to use whole bean coffee?


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5. Is the barista able to grind coffee based on the method used?


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6. Is the barista able to describe the correct and incorrect ways to store/brew coffee?


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Espresso Bar

1. Is the barista able to make grind adjustments?


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2. Is the barista able to explain over extraction & under extraction?


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3. Is the barista able to make adjustments based on evaluation?


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4. Is the barista able to make all drinks to café standards?


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5. Is the barista able to explain the flavour differences in each drink?


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6. Espresso, macchiato, sidecar, cappuccino


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7. Is the barista able to taste and explain espresso?


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8. Is the barista able to explain Single origin and Espresso 700?


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9. Does the barista properly plate all drinks to café standard?


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Milk Steaming

1. Is the barista able to steam milk to standard temps for all sizes?


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2. Is the barista able to achieve proper texture for all drinks (Macchiato, cappuccino, latte)?


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Other

1. Does the barista keep the bar clean, organized, and stocked at all times?


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2. Does the barista communicate well and serve drinks in the proper time (within 4 minutes)?


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3. Does the barista take ownership of customer experience from behind the bar?


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4. Is the barista efficient and effective at the bar even in a rush?


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Coffee Knowledge

1. Does the barista keep track of information regarding single origins?


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2. Is the barista able to explain farm information: altitude, varietal, region, processing and farm facts?


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3. Is the barista able to taste and describe coffee tasting notes?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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