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23/09/2020

5 ways to improve business standards with an inspection app

5 ways to improve business standards with an inspection app
23/09/2020

The GoAudits inspection app is so much more than just digital checklists or a tool for auditors. Businesses in different industries use our app in many different ways, significantly improving their operations within a short time. Here’s an overview of a few ways to use GoAudits – and most of our customers use it for more than one purpose!

1. Overseeing operational standards across multiple locations

For head office teams, it can be a challenge to know what exactly is happening in the field. Especially when having to oversee dozens, or even hundreds of locations spread across different areas.

Area managers or dedicated auditors are often tasked with periodically visiting the different locations (whether it’s stores, restaurants, hotels, manufacturing sites…) and reviewing business standards.

In this case, collecting information on a mobile inspection app rather than spreadsheets, attachments, forms or emails is a huge time-saver:

  • collect data in a consistent format
  • attach pictures directly from the phone
  • centralize all information in one place
  • no need to compose and email reports: create and share reports instantly
  • view and analyze data on interactive dashboards

Ultimately, you spend less time on the admin and more on the core business. You can make inspections even more frequent, take timely corrective action and improve standards more effectively.

retail inspections app

2. Self-inspections for day-to-day procedures or new promotions

Another way many of our customers use the GoAudits auditing app is onsite self-inspections for day-to-day operations. It’s a great way to ensure that staff follow step-by-step instructions or Standard Operating Procedures (SOP). This can include:

  • store opening & closing procedures
  • cash management
  • customer service tasks like complaints or promotions
  • the safe method of accomplishing a risky task, report an incident or a Covid infection
  • stock management
  • and much more!

Rolling out updated procedures or promotions quickly is key to the success of many retailers and hospitality businesses. How to make sure every staff member knows what to do, and every supervisor knows what to look out for, when the process is new for everyone?

This can be done by making updated checklists available on the GoAudits mobile inspection app. The checklist can include guidance with help text, example pictures, and most importantly ensures that all the steps are followed and signed off, for improved accountability.

Our customers have recently used it to roll out new Covid-19 safety guidelines, special promotions and more.

3. Safety checks and risk management

Employee health and safety, food hygiene and other standards are legal requirements for all businesses. But how to ensure accountability and always have proof of due diligence?

Periodical fire safety checks, risk assessments, field level hazard assessments, adherence to safety standards or SOPs, usage of correct PPE, employee safety trainings – all this can be verified with specific checklists. Using the mobile inspections app rather than paper forms allows e-signatures, time and geo-location stamps, quicker and more frequent checks – ensuring accountability and improving safety without adding unnecessary bureaucracy.

safety inspection app

4. Service & production quality control

For any service business, consistent quality is crucial. How to ensure that staff who operate in different shifts or geographical locations always provide a consistently high standard services?

GoAudits is used for quality control by various service providers: hotels and resorts, property management services, transport & logistic companies, healthcare providers, cleaning service businesses, construction service providers, telecommunications services.

“GoAudits assisted our hotel to move dramatically through our quality control scores (internal and external)”,

Remus Palimaru of Rosewood Hotels

Quality control is also a core process for businesses producing physical goods. GoAudits provides a simple tool to monitor quality on a day-to-day basis:

  • food & beverage production companies monitor food safety & hygiene requirements, brand standards, quality
  • a variety of manufacturing businesses conduct factory floor walk-throughs, conduct quality audits, monitor Good Manufacturing Practices and more
food safety standards app

5. External auditing services

When auditing is the core activity of your business, making it an efficient process can bring huge savings. Our inspections app is used by health & safety consultancies, environmental inspectors, property management companies and other businesses whose main purpose is to review standards in other businesses.

GoAudits is particularly flexible and can be adapted to the specific requirements of such businesses: setting up and managing separate checklists for different customers, special report formats that can be sent externally, and much more.

Download the GoAudits inspection app for checklist templates

Wondering if GoAudits is the right solution for your needs? Get in touch to book a personalized session to discuss your requirements. GoAudits is free to download and includes a 14-day free trial. Download the app now, and access dozens of templates that could help improve your business operations, with results visible within weeks rather than months.

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