Vehicle Insurance Claim Checklist

Use this Vehicle Insurance Claim Checklist to record third-party details, police references, photo evidence, and insurer notification after a fleet collision.

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Vehicle Insurance Claim Checklist



Vehicle, Driver And Policy Details

1. Company vehicle registration or fleet number


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2. Driver name and license number


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3. Date and time of the collision


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4. Insurer name and commercial policy number


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5. Claim reference number once issued


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Scene Safety And Legal Obligations

1. The vehicle was stopped and the engine switched off at the scene


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2. Hazard lights, warning triangles, or cones were deployed to alert other traffic


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3. The driver remained at the scene until details were exchanged with all parties


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4. No admission of fault or liability was made to any other party


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5. Vehicles were moved only after their positions were photographed or police authorized it


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Third-Party Details Exchanged

1. Full name and contact details of the other driver were recorded


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2. The other driver's license number and issuing authority were recorded


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3. Registered owner details were recorded where different from the driver


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4. The other vehicle's registration, make, model, and color were recorded


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5. The other party's insurer name and policy number were recorded


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6. Proof of insurance was photographed rather than transcribed by hand


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7. Details of any third-party property damaged were recorded with owner contact


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Police Attendance And Reporting

1. Police were called where injuries, obstruction, or local reporting thresholds required it


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2. The attending officer's name and identification number were recorded


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3. A police incident or report reference number was obtained


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4. Where police did not attend, the collision was self-reported as locally required


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Independent Witnesses

1. Names and contact details of independent witnesses were obtained before they left


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2. Witnesses were asked what they saw and their accounts were recorded


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3. Dash camera, telematics, or nearby CCTV footage was identified and secured


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Injuries And Medical Attention

1. All occupants of every vehicle involved were checked for injuries


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2. Emergency services were called where anyone reported or displayed injury


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3. Names and injuries of all injured parties were recorded individually


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4. Medical assessment was sought and documented for anyone reporting pain or discomfort


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Photographic And Physical Evidence

1. Wide shots show the position of all vehicles before they were moved


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2. Close-up photographs cover every damaged area on the company vehicle


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3. Damage to all other vehicles involved was photographed


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4. License plates of all vehicles involved were photographed


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5. Road markings, traffic signals, and signage at the scene were photographed


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6. Road surface, weather, and visibility conditions were photographed


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7. Skid marks, debris, and damaged street furniture were photographed


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Insurer Notification

1. The incident was reported to the fleet or line manager without delay


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2. The insurer was notified within the reporting window stated in the policy


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3. The insurer was given the police reference and all scene documentation


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4. A claim reference number was obtained and recorded


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5. Contact from other parties or their representatives was referred to the insurer


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Claim File And Follow-Up

1. A written driver statement was recorded while the account was still fresh


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2. Repair estimates were obtained and no repairs began before insurer inspection


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3. Towing, storage, and replacement vehicle costs were documented with receipts


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4. Telematics and dash camera footage was preserved against automatic overwriting


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5. The vehicle was confirmed roadworthy or removed from service before further use


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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