Hotel Walkthrough Checklist

Use this Hotel Walkthrough Checklist for managers to check the exterior, lobby, guest floors, guest rooms, F&B outlets, leisure areas, and back of house.

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Hotel Walkthrough Checklist



Approach And Exterior

1. Exterior signage is lit, clean, and free of damage


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2. Parking area and drop-off zone are free of litter and obstructions


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3. Exterior and pathway lighting is working


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Entrance And Lobby

1. Lobby floors, seating, and surfaces are clean and free of marks


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2. All lobby light fixtures are working with no burnt-out bulbs


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3. Lobby temperature, music volume, and scent match the property standard


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Front Desk And Arrival

1. Front desk counter is clear of clutter and personal items


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2. Staff on duty are in correct uniform and wearing name badges


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3. Guests waiting at check-in are acknowledged within the standard wait time


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Public Restrooms

1. All fixtures flush, drain, and run without leaks


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2. Soap, paper towels, and toilet tissue are stocked in every cubicle


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3. Extractor fan is running and the restroom is free of odor


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4. Elevators, stairwells, and guest corridors


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5. All guest elevators are in service and call buttons illuminate


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6. No room service trays, linen, or trash are left in corridors


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7. Fire exit doors are unobstructed and close fully


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Sample Guest Room

1. Guest room door closes, latches, and locks on the first attempt


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2. Room is at the correct set temperature and HVAC runs without noise


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3. All lamps, switches, and outlets in the room are working


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4. Bed linen is unstained, correctly made, and free of hair


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5. No dust on high surfaces, behind furniture, or under the bed


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6. Bathroom fixtures run clear water and drain without pooling


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7. Towels, toiletries, and bath mat are present and unmarked


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8. Television, safe, kettle, and hairdryer are present and operational


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Food And Beverage Outlets

1. Buffet and display units are holding food at the required temperature


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2. Tables are set to standard with clean, unchipped glassware and cutlery


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3. Service staff are in correct uniform and following the greeting standard


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Leisure Facilities

1. Pool water is clear and the deck is free of standing water and debris


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2. Pool safety signage, depth markings, and rescue equipment are in place


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3. Fitness equipment is working, with any faulty machines clearly labeled


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Meeting And Event Space

1. Meeting rooms are set to the booked configuration and ready for use


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2. Audiovisual equipment powers on and connects without faults


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3. Room temperature, lighting, and ventilation are set for occupancy


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4. Pre-function and breakout areas are clear of old setups and equipment


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Back Of House

1. Service corridors are clear of stored items and blocked access points


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2. Staff locker rooms and canteen are clean and stocked


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3. Loading dock is tidy with no deliveries left unattended


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4. Waste and recycling areas are contained with bin lids closed


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5. Chemical stores are locked with containers labeled and sealed


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6. Housekeeping pantries are organized and linen is stored off the floor


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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