CQC Self-Assessment - Caring

Use the CQC Self Assessment Checklist to evaluate and improve the quality of care, in line with the Single Assessment Framework's "Caring" key question and quality statements. It can be conducted bi-annually, or more frequently if issues are uncovered.

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CQC Self-Assessment - Caring

Kindness, Compassion And Dignity

Treating People As Individuals.

Independence, Choice And Control.

Responding To People's Immediate Needs.

Workforce Wellbeing And Enablement.

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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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CQC Self-Assessment - Caring

Use the CQC Self Assessment Checklist to evaluate and improve the quality of care, in line with the Single Assessment Framework's "Caring" key question and quality statements. It can be conducted bi-annually, or more frequently if issues are uncovered.

1. We always treat people with kindness, empathy and compassion

2. We respect peoples privacy and dignity

3. Feedback from residents verifies that they are treated with respect and dignity.

4. We treat colleagues from other organisations with kindness and respect.

1. We treat people as individuals and make sure their care, support and treatment meets their needs and preferences.

2. We take account of peoples strengths, abilities, aspirations, culture and unique backgrounds and protected characteristics.

3. Resident feedback verifies that they feel in control of planning their care and support.

4. Resident feedback verifies that If they need help with their care and support planning that the service will engage the help of others in their best interests.

5. There is evidence available which supports and underpins peoples ability to keep in touch and meet up with people who are important to them, including family, friends and people who share their interests, identity and culture.

1. People's independence is promoted, so they know their rights and have choice and control over their own care, treatment and wellbeing.

2. Peoples care and support enables them to live as they want to

3. Peoples feedback is that they feel valued and included and are viewed as a unique person with skills, strengths and personal goals.

1. People's needs, views and wishes are listened to, understood and acted upon.

2. These are responded to in that moment at that time and the service has evidence that it acts to minimise any discomfort, concern or distress.

3. There is evidence to reinforce and underpin that people are supported to manage their health and welfare in a way that is meaningful to them.

1. The wellbeing of staff is a feature of the service which helps ensure their ability to deliver high quality person centred care

2. There is a well being programme in place for staff

3. Staff are trained, supported and supervised

4. Staff feedback confirms that they are involved in service development opportunities

5. There is evidence that staff feel valued in undertaking their roles