Improving standards across Goodwill's retail operations

Discover the auditing app used by Goodwill to drive operational improvements across stores & donation centers

All-in-One Auditing App used by Goodwill

retail auditing

Efficient Mobile Inspections 

store visit report

Instant Reports & Dashboards

store action plan

Schedule Audits & Actions

Case study: Goodwill of North Georgia

Efficient operations and a great guest experience are crucial to help achieve Goodwill’s mission: improve lives by helping put people to work.

With that in mind, Goodwill of North Georgia uses the GoAudits auditing app to manage standards across its 100+ stores & donation centers, to efficiently check store appearance, merchandising, guest experience, donation processing, warehouse and inventory, staff training, financials, health & safety including Covid-19 requirements.

Goodwill of North Georgia: 12 months with GoAudits

1400+

audits

46,000

items checked

1000+

hours saved

3200

actions tracked

goodwill retail

With GoAudits we save at least 20 hours a week across different users, especially writing action plans, as now everything is done in one place.

As the administrator, I really appreciate the advanced analytics and reporting, and keep looking for more ways to leverage the system and streamline our operations.

I have thoroughly enjoyed working with GoAudits: the team has been very accommodating and consistently responsive. 

Kartella Fuller

Director of Operations & Guest Experience
Goodwill of North Georgia

Faster and simpler audits

No more paper forms or manual reports. Inspect your stores and donation centers up to 5x faster, more frequently, spot and resolve issues faster.

retail audits

100% visibility in real-time

Are there any overdue actions? What are the top 3 recurrent issues across different locations?

With visual reports and dynamic dashboards, oversee compliance and spot issues in real-time. Track follow-up actions, identify trends and make better decisions.

Custom summary and weekly reports specifically designed for Goodwill, empower managers to instantly view performance over time or area –  to better drive improvements. 

What can you use GoAudits for?

We support non-profits!
We’ll help you configure it all at no cost.

Use checklist templates from GoAudits or other Goodwills, and adapt them to your needs. Or simply send us your existing checklists and we will fully configure it for you, at no cost.

Health & Safety / Fire Safety Audit

Covid-19 Hygiene Checks

Brand Standards, pre-opening operations checks

Monthly Store Inspection

Annual Assessment

HR Team & Culture Assessment, Staff Training

Stock management, E-commerce confirmation

goaudits app

Seeing is Believing

From $10 per month. Try FREE with your own data for a few weeks, then decide:

We support non-profits! We will help you configure it all at no cost.

Schedule a 15-min call with one of our experts to learn more, see a demo and claim the 14-day trial: