Improving standards across Goodwill’s retail operations

Discover the auditing app used by Goodwill to drive operational improvements across stores & donation centers

All-in-One Auditing App used by Goodwill

retail auditing

Efficient Mobile Inspections 

  • Document everything on the spot with photos, annotations, comments
  • No more forms, spreadsheets, manual reports
  • Easy to use, affordable and works on phones, tablets, computers – even offline
store visit report

Instant Reports & Dashboards

  • Save time: generate visual reports in a click
  • Automatically email them to the right people
  • Spot issues quickly, identify recurring fails
store action plan

Schedule Audits & Actions

  • Plan, schedule & assign audits in advance
  • Log issues right away and assign follow-up tasks to the right people
  • Setup reminders and escalations, track completion in dashboards

Case study: Goodwill of North Georgia

Efficient operations and a great guest experience are crucial to help achieve Goodwill’s mission: improve lives by helping put people to work.

With that in mind, Goodwill of North Georgia uses the GoAudits auditing app to manage standards across its 100+ stores & donation centers, to efficiently check store appearance, merchandising, guest experience, donation processing, warehouse and inventory, staff training, financials, health & safety including Covid-19 requirements.

Goodwill of North Georgia: 12 months with GoAudits

1400+

audits

46,000

items checked

1000+

hours saved

3200

actions tracked

goodwill retail

With GoAudits we save at least 20 hours a week across different users, especially writing action plans, as now everything is done in one place.

As the administrator, I really appreciate the advanced analytics and reporting, and keep looking for more ways to leverage the system and streamline our operations.

I have thoroughly enjoyed working with GoAudits: the team has been very accommodating and consistently responsive. 

Kartella Fuller

Director of Operations & Guest Experience
Goodwill of North Georgia

Faster and simpler audits

No more paper forms or manual reports. Inspect your stores and donation centers up to 5x faster, more frequently, spot and resolve issues faster.

  • Standardized & consistent checks with custom checklists, on any device. Attach photos, annotations, e-signatures, GPS location & more
  • Plan & assign audits in advance, setup reminders and escalations
  • Manage action plans: log follow-up actions for the right people, to resolve issues quicker
  • Simple to use: no need for training or complex implementation
retail audits

100% visibility in real-time

Are there any overdue actions? What are the top 3 recurrent issues across different locations?

With visual reports and dynamic dashboards, oversee compliance and spot issues in real-time. Track follow-up actions, identify trends and make better decisions.

Custom summary and weekly reports specifically designed for Goodwill, empower managers to instantly view performance over time or area –  to better drive improvements. 

What can you use GoAudits for?

We support non-profits!
We’ll help you configure it all at no cost.

Use checklist templates from GoAudits or other Goodwills, and adapt them to your needs. Or simply send us your existing checklists and we will fully configure it for you, at no cost.

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Health & Safety / Fire Safety Audit

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Covid-19 Hygiene Checks

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Brand Standards, pre-opening operations checks

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Monthly Store Inspection

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Annual Assessment

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HR Team & Culture Assessment, Staff Training

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Stock management, E-commerce confirmation

goaudits app

Seeing is Believing

From $10 per month. Try FREE with your own data for a few weeks, then decide:

We support non-profits! We will help you configure it all at no cost.

Schedule a 15-min call with one of our experts to learn more, see a demo and claim the 14-day trial: