Aa Covid Checks

Updated: over a week ago

AA COVID Checks

Key Criteria

1. Is your business open?


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2. Have you completed your own COVID-19 risk assessment?


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3. When was the COVID-19 risk assessment completed?


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4. Have you implemented a range of procedures and measures that are bespoke to your business?


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5. If applicable, do you have a Covid awareness programme for staff?


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6. If applicable, do you have a food hygiene rating?


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7. (England & Wales: score 3 or above required; Scotland: pass to qualify)


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Pre-arrival

1. Are your COVID-19 measures clearly promoted on your website pages?


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2. At reservation, are the property's measures communicated to the guest and are they made aware of what's t available to them?


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3. On confirmation of booking, is clear guidance around the measures given in advance of staying via email or text?


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4. Are deposits refundable and cancellation charges waived within a reasonable time frame?


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5. Are payment and guest registration details taken in advance, where possible, thus reducing customer contact at arrival/departure


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6. Are QR codes or other technologies available to promote your services/facilities and menus?


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Arrival/departure

1. Is COVID-19 signage (for example, frequent handwashing etc.) clear at the entrance?


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2. Are you displaying the official NHS QR code posters?


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3. Are you displaying the official NHS QR code posters so that customers can ‘check-in’ or do you have a means to record details for track and trace (for guests without smartphones), which is GDPR compliant?


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4. Is hand sanitiser or handwashing facilities available at the entrance and on the check-in table/desk?


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5. Are screens in place at the check-in desk?


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6. Are social distancing measures in place at the check-in/out desk?


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7. for example, floor markings, one-way system, paperless procedures


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8. Are clear measures in place to sanitise room keys, room cards and payment cards?


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Public Toilets

1. Is COVID-19 signage clear (for example, frequent handwashing etc.)?


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2. Is hand sanitiser available?


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3. Are disposable wipes available?


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4. Are enhanced cleaning procedures in place and highlighted?


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Restaurant And Bar

1. Is COVID-19 signage clear (for example, frequent handwashing etc.)?


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2. Is hand sanitiser available?


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3. Are staggered bookings clearly in place?


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4. Has furniture been removed, where necessary, to promote social distancing?


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5. Are social distancing measures in place between tables?


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6. Do you have wipe-clean, downloadable (for example, via a QR Code) or single-use menus?


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7. Are tables unlaid, thus freshly set when the guests are seated or is tableware packaged/wrapped?


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8. Are single-use condiments available?


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9. If buffets are in place, are these fully screened and are additional measures in place?


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10. Is contactless payment in place or means available to sanitise credit cards?


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Bedrooms And Bathrooms

1. Are there enhanced cleaning measures (anti-bacterial) in place and highlighted to the guest?


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2. Has all collateral (room information collateral, pads and pens) been removed which could harbour the virus?


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3. Have telephones/remote controls been sanitised and wrapped?


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4. Is all tableware hygienically wrapped?


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5. Are anti-bacterial wipes located in the room?


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6. Have all decorative soft furnishings (cushions/throws) been removed?


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7. Do you have a 'no entrance' policy for cleaned rooms?


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8. Is all bed linen and towelling laundered in accordance with government guidance (minimum 60 degrees) to kill bacteria?


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Public Areas

1. Is COVID-19 signage (frequent hand washing etc.) clear?


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2. Are hand sanitising stations available in key areas?


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3. Has consideration been given to social distancing measures in all areas?


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4. Are all guest touch points (hand rails, door handles and lift controls) sanitised regularly?


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5. Has all collateral been removed which could harbour the virus?


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6. Are back-of-house areas subject to the same measures and rigorous cleaning standards?


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7. Additional facilities (where provided)


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8. Is COVID-19 signage (for example, frequent hand washing etc.) clear?


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9. Are social distancing measures in place?


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10. for example, floor markings, space circles, one-way system, paperless procedures


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11. Is the maximum permitted number of guests clearly highlighted and controlled?


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12. Are all areas and equipment regularly sanitised?


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Checklist by GoAudits.com – Please note that this checklist is intended as an example. We do not guarantee compliance with the laws applicable to your territory or industry. You should seek professional advice to determine how this checklist should be adapted to your workplace or jurisdiction.

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